- Basic Internet tools
- Empathetic.
- Multitasking skills.
- Problem Solving.
- Active and effective communication.
- Capable of working and reach results under pressure.
- Identify problems and search solutions to offer answers to solve questions from customers using the given channel of communication.
- The document correctly the data base using the given tools in order to keep track of costumer's request through data entry
- Meet established individual and team performance targets, including customer service, productivity, and quality standards.
- Follow up on the customer's issue until is solved such as requests, transactions, information changes, or any other issue addressed by the customer.
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Customer Service Rep
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Tech Data Costa Rica San Jose, Costa Rica De jornada completaProvides telephone and e-mail support to customers in resolving simple shipping, credit, returns issues and entry level product support. · Follows procedures and guidelines to provide service to customers in a timely manner. · Essential Duties & Responsibilities Required · Provid ...
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Customer Service Rep
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TD SYNNEX San José, Costa Rica De jornada completaFollows procedures and guidelines to provide service to customers in a timely manner. · Essential Duties & Responsibilities Required · Provides the highest level of customer service at all times to internal and external customers (20%) · Creates follow-ups with customers in order ...
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Customer Service Agents
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Ammo Electric Moravia, Costa Rica De jornada completaWe are looking for Customer Service Representatives. MORAVIA, · Requirements for applying - -85% English Language or higher (ONLY) · Computer Skills Excel · Responsible for interacting with customers, addressing their inquiries, providing information, resolving issues, and faci ...
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Moravia Customer Service
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Foundever Moravia, Costa RicaMoravia Customer Service (Moravia On Site location) · Req ID#: Moravia, Costa Rica, No Selection, CR · Job Description: About Us · Deliver a competitive advantage for your brand with deeper customer connections in the moments that matter. · Job Summary · Objective · Provide hi ...
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San Pedro Customer Service
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Foundever™ San Pedro, Costa RicaAbout Us · Deliver a competitive advantage for your brand with deeper customer connections in the moments that matter. · Job Summary · Objective · Provide high-quality and accurate resolutions to customers under stipulated policies and procedures, by answering general inquiries a ...
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Customer Service Representative
Encontrado en: Talent CR S2 - hace 2 días
emerson Escazu, Costa RicaDuties and Responsibilities · Responsible in providing customer service regarding pricing, availability and delivery, order placement and inquiries, order maintenance (add, cancel, approve, routing options, changes, and general product inquiry to ASCO Numatics and Aventics. Ensu ...
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Customer Service Representative
Encontrado en: beBee S2 CR - hace 2 días
Cognizant Technology Solutions Escazu, Costa Rica OTHERSr. Analyst - Prod Ops · Qualification: · Graduate (exclusion: · BE/BTech/MCA) or High School graduate or above as may be applicable in the GeoResponsibility: · Stakeholder/Business Management: · • Update required applications & tools and keep SME and TL informed of new issues. · ...
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Customer Service Representative
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Cognizant Escazu, Costa Rica De jornada completaSr. Analyst - Prod Ops · Qualification : · Graduate (exclusion : · BE/BTech/MCA) or High School graduate or above as may be applicable in the Geo Responsibility : · Stakeholder/Business Management : · • Update required applications & tools and keep SME and TL informed of new is ...
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Customer Service Representative
Encontrado en: beBee S2 CR - hace 2 días
Straumann Heredia, Costa Rica De jornada completa· Position Summary: · This position supports customers by answering technical questions and processing orders via phone, fax, email, and internet. This is a call center position in a busy and complex dental healthcare market. · Job Responsibilities: · This position is responsibl ...
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Junior Customer Service Specialist
Encontrado en: Talent CR S2 - hace 8 horas
Swarovski San Rafael de Escazú, Costa Rica De jornada completaJob Responsibilities: · Deliver high quality and consistent service to secure customer satisfaction during interactions via phone, email or chat. · Resolve standard queries and complaints by understanding the customer's needs, identifying the cause, selecting, and explaining the ...
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Customer Service Representative
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Cognizant Technology Solutions San Francisco, Costa Rica OTHERCognizant is always looking for top talent. We are searching for candidates to fill future needs within the business. This job posting represents potential future employment opportunities with Cognizant. Although the position is not currently available, we want to provide you wit ...
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Manager, Customer Success, Strategic Account Services
Encontrado en: Talent CR S2 - hace 6 días
Amazon Support Services Costa Rica SRL San José, Costa Rica De jornada completaThe Strategic Account Services (SAS) organization is seeking a Manager, Customer Success to lead a team of Strategic Account Managers responsible for the growth and development of some of the most influential Sellers in the Amazon Store. · In this role, you'll be responsible for ...
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Customer Success Manager, Strategic Account Services
Encontrado en: Talent CR S2 - hace 6 días
Amazon Support Services Costa Rica SRL Calle Blancos, Costa Rica De jornada completaThe Strategic Account Services (SAS) organization is seeking a Customer Success Manager to shape the future of the program. The Customer Success Manager drives business growth for some of the most influential Sellers on the Amazon Store, ensuring Seller satisfaction by delivering ...
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Sr Customer Success Manager, International Seller Services
Encontrado en: Talent CR S2 - hace 6 días
Amazon Support Services Costa Rica SRL San José, Costa Rica De jornada completaAre you interested in innovating to deliver an excellent level of service to Amazon's Selling Partners? Join us as a Senior Account Manager at Amazon International Seller Services (ISS). · Our mission is to make Sellers successful on Amazon. Through the Amazon Marketplace, Amazon ...
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Sr. Customer Success Manager, Strategic Account Services
Encontrado en: Talent CR S2 - hace 6 días
Amazon Support Services Costa Rica SRL San José, Costa Rica De jornada completaThis is an Individual Contributor role. · As a Sr. Strategic Account Manager, you'll work directly with sellers to provide guidance, support, and insights to drive growth across their Amazon businesses. On a day-to-day basis, this looks like building and executing strategic join ...
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Heredia Tech Customer Service
Encontrado en: Talent IN C2 - hace 3 días
Foundever Heredia, Costa RicaHeredia Tech Customer Service (Global Park Hybrid) · Req ID#: Heredia, Costa Rica, No Selection, CR · Job Description: About Us · Deliver a competitive advantage for your brand with deeper customer connections in the moments that matter. · Job Summary · Objective · Provide hig ...
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Heredia Tech Customer Service
Encontrado en: Talent CR S2 - hace 4 días
Sitel Heredia, Costa RicaAbout Us · Deliver a competitive advantage for your brand with deeper customer connections in the moments that matter. · Job Summary · Objective · Provide high-quality and accurate resolutions to customers under stipulated policies and procedures, by answering general inquiries a ...
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Customer Service Team Lead
Encontrado en: Talent CR S2 - hace 1 día
Cognizant San Francisco, Costa Rica De jornada completaCognizant is always looking for top talent. We are searching for candidates to fill future needs within the business. This job posting represents potential future employment opportunities with Cognizant. Although the position is not currently available, we want to provide you wit ...
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trilingual customer service agent for vehicle support
Encontrado en: Talent CR S2 - hace 1 día
Bosch Group San Francisco, Costa Rica De jornada completaJob Description · Position Summary · The Call Center Specialist position is responsible for answering incoming calls and providing excellent customer service to the client, following program guidelines and call center standards. · General Job Responsibilities · Provide excellent ...
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Manager, Customer Success, Strategic Account Services
Encontrado en: Talent CR S2 - hace 6 días
Amazon Support Services Costa Rica SRL Heredia, Costa Rica De jornada completaThe Strategic Account Services (SAS) organization is seeking a Manager, Customer Success to lead a team of Strategic Account Managers responsible for the growth and development of some of the most influential Sellers in the Amazon Store. · In this role, you'll be responsible for ...
San Pedro Customer Service - Sitel
Descripción
About Us
Deliver a competitive advantage for your brand with deeper customer connections in the moments that matter.
Job Summary
Objective
Provide high-quality and accurate resolutions to customers under stipulated policies and procedures, by answering general inquiries and offering solutions, to make sure that objectives set by the client are met successfully.
To help customers by providing a quality service, as to guarantee total satisfaction and accomplish client's expectations.
Primary Job Responsibilities
Soft skills
Responsibilities
Skills/Knowledge/Abilities
Education
AssociatesHigh school diploma or equivalent