- Basic Internet tools
- Empathetic.
- Multitasking skills.
- Problem Solving.
- Active and effective communication.
- Capable of working and reach results under pressure.
- Identify problems and search solutions to offer answers to solve questions from customers using the given channel of communication.
- The document correctly the data base using the given tools in order to keep track of costumer's request through data entry
- Meet established individual and team performance targets, including customer service, productivity, and quality standards.
- Follow up on the customer's issue until is solved such as requests, transactions, information changes, or any other issue addressed by the customer.
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Customer Service Representative
hace 17 horas
TD SYNNEX San José, Costa Rica"This position is for Shyft Global Services, a leading technology lifecycle service provider that partners with companies around the world to shift the way they do business. · Shyft Global Services is a wholly owned subsidiary of TD SYNNEX employing more than 1,500 services profe ...
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Customer Service Representative
hace 17 horas
TD SYNNEX San José, Costa RicaIn this role, you'll be part of Shyft Global Services, a wholly owned subsidiary of TD SYNNEX. We are a leading technology lifecycle service provider that partners with companies around the world to shift the way they do business. We're proud to deliver end-to-end product and cus ...
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Customer Service Representative
hace 17 horas
Cognizant Technology Solutions San José, Costa Rica**Not Applicable** · **Qualification**: · **Graduate (exclusion**: · BE/BTech/MCA) · - For Medical Management Bachelor's degree in Nursing or any health science related field. · - For NA High School Equiv. · **Responsibility**: · **Business / Customer**: · **Data Processes**: · - ...
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Customer Service Rep
hace 17 horas
TD SYNNEX San José, Costa RicaAbout the Role: · - Follows procedures and guidelines to provide service to customers in a timely manner. · **What You'll Do**: · - Provides the highest level of customer service at all times to internal and external customers (20%) · - Creates follow-ups with customers in order ...
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Customer Service Representative
hace 17 horas
Cognizant Technology Solutions San José, Costa Rica**Sr. Analyst - Prod Ops** · **Qualification**: · **Graduate (exclusion**: · BE/BTech/MCA) or High School graduate or above as may be applicable in the Geo · ** Responsibility**: · **Stakeholder/Business Management**: · - Meet/Exceed targets set within the key research activities ...
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Customer Service
hace 17 horas
Equifax Heredia, Costa RicaLead a Team ranging from agents with responsibility to deliver business KPIs (e.g. SLA, Customer Experience, Quality, Efficiencies, etc). This role is responsible for all day-to-day efforts to ensure compliance on the workload and deliver exceptional results, play a collaborative ...
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Customer Service Representative
hace 17 horas
Cognizant Technology Solutions Heredia, Costa RicaPURPOSE: Customer Service Agent is responsible for providing effective customer service for · all customers by using knowledge of company products and services. This includes assisting · with inquiries, orders, account management, and handling customer complaints via phone, · Cor ...
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Customer Service Representative
hace 17 horas
Straumann Group Heredia, Costa Rica**Position Summary**: · **Responsibilities**: · This position is responsible for, but not limited to, the following: · - Provides superior customer service over the telephone to our customer base including, but not limited to, dental offices and dental labs. · - Sets up new accou ...
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Customer Service Representative
hace 17 horas
Tactical Back Office Alajuela, Costa RicaMust have an excellent Spanish and English communication and comprehension skills, both written and spoken · - Experience in customer service field such as customer service, helpdesk, technical support, collection or billing · - Open to fresh graduates with fluency on Spanish and ...
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IT Customer Service Specialist
hace 16 horas
People Working Corp San José, Costa RicaImportant Client of People Working Corp, dedicated to providing education and certification programs, seeks a person to perform functions such as IT Customer Service Specialist. · The candidate will support Clients in LATAM and North America regions. The purpose of the position w ...
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Customer Service Rep
hace 1 semana
Tech Data Costa Rica San Jose, Costa Rica De jornada completaProvides telephone and e-mail support to customers in resolving simple shipping, credit, returns issues and entry level product support. · Follows procedures and guidelines to provide service to customers in a timely manner. · Essential Duties & Responsibilities Required · Provid ...
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Customer Service Rep
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TD SYNNEX San José, Costa Rica De jornada completaFollows procedures and guidelines to provide service to customers in a timely manner. · Essential Duties & Responsibilities Required · Provides the highest level of customer service at all times to internal and external customers (20%) · Creates follow-ups with customers in order ...
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Customer Service Agents
hace 5 días
Ammo Electric Moravia, Costa Rica De jornada completaWe are looking for Customer Service Representatives. MORAVIA, · Requirements for applying - -85% English Language or higher (ONLY) · Computer Skills Excel · Responsible for interacting with customers, addressing their inquiries, providing information, resolving issues, and faci ...
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Moravia Customer Service
hace 8 horas
Sitel Moravia, Costa RicaAbout Us · Deliver a competitive advantage for your brand with deeper customer connections in the moments that matter. · Job Summary · Objective · Provide high-quality and accurate resolutions to customers under stipulated policies and procedures, by answering general inquiries a ...
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Moravia Customer Service
hace 4 horas
Foundever Moravia, Costa RicaMoravia Customer Service (Moravia On Site location) · Req ID#: Moravia, Costa Rica, No Selection, CR · Job Description: About Us · Deliver a competitive advantage for your brand with deeper customer connections in the moments that matter. · Job Summary · Objective · Provide hi ...
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San Pedro Customer Service
hace 16 horas
Foundever San Pedro, Costa RicaSan Pedro Customer Service (San Pedro On Site location) · Req ID#: San Pedro, Costa Rica, No Selection, CR · Job Description: About Us · Deliver a competitive advantage for your brand with deeper customer connections in the moments that matter. · Job Summary · Objective · Prov ...
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Customer Service Representative
hace 8 horas
In the Network LLC Escazu, Costa Rica De jornada completaWe are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when c ...
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Customer Service Representative
hace 4 horas
emerson Escazu, Costa RicaDuties and Responsibilities · Responsible in providing customer service regarding pricing, availability and delivery, order placement and inquiries, order maintenance (add, cancel, approve, routing options, changes, and general product inquiry to ASCO Numatics and Aventics. Ensu ...
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Customer Service Representative
hace 1 semana
Cognizant Technology Solutions Escazu, Costa Rica OTHERSr. Analyst - Prod Ops · Qualification: · Graduate (exclusion: · BE/BTech/MCA) or High School graduate or above as may be applicable in the GeoResponsibility: · Stakeholder/Business Management: · • Update required applications & tools and keep SME and TL informed of new issues. · ...
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Customer Service Representative
hace 16 horas
Cognizant Escazu, Costa Rica De jornada completaSr. Analyst - Prod Ops · Qualification : · Graduate (exclusion : · BE/BTech/MCA) or High School graduate or above as may be applicable in the Geo Responsibility : · Stakeholder/Business Management : · • Update required applications & tools and keep SME and TL informed of new is ...
San Pedro Customer Service - Foundever™
Descripción
About Us
Deliver a competitive advantage for your brand with deeper customer connections in the moments that matter.
Job Summary
Objective
Provide high-quality and accurate resolutions to customers under stipulated policies and procedures, by answering general inquiries and offering solutions, to make sure that objectives set by the client are met successfully.
To help customers by providing a quality service, as to guarantee total satisfaction and accomplish client's expectations.
Primary Job Responsibilities
Soft skills
Responsibilities
Skills/Knowledge/Abilities
Education
AssociatesHigh school diploma or equivalent