- Basic Internet tools
- Empathetic.
- Multitasking skills.
- Problem Solving.
- Active and effective communication.
- Capable of working and reach results under pressure.
- Identify problems and search solutions to offer answers to solve questions from customers using the given channel of communication.
- The document correctly the data base using the given tools in order to keep track of costumer's request through data entry
- Meet established individual and team performance targets, including customer service, productivity, and quality standards.
- Follow up on the customer's issue until is solved such as requests, transactions, information changes, or any other issue addressed by the customer.
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Customer Service Executive
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Griffith Foods Heredia, Costa RicaOBJETIVO GENERAL DEL PUESTO · Actúa como enlace entre la organización y los clientes externos. Procesa pedidos y responde de manera eficiente consultas sobre productos y servicios. Brinda soporte a clientes internos mediante la coordinación de algunas actividades relacionadas al ...
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Moravia Customer Service
hace 8 horas
Foundever Moravia, Costa Rica**About Us** · Deliver a competitive advantage for your brand with deeper customer connections in the moments that matter. · **Job Summary** · **Objective** · Provide high-quality and accurate resolutions to customers under stipulated policies and procedures, by answering general ...
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Customer Service Representative
hace 8 horas
TD SYNNEX San José, Costa Rica"This position is for Shyft Global Services, a leading technology lifecycle service provider that partners with companies around the world to shift the way they do business. · Shyft Global Services is a wholly owned subsidiary of TD SYNNEX employing more than 1,500 services profe ...
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Customer Service Representative
hace 8 horas
Go2 San José, Costa RicaWe are looking for passionate people with strong English speaking and writing skills. In your initial interviews, there will be an emphasis on the Customer Service Representative role. · - Will do data entry tasks such as support ticketing and order fulfillment, etc · **Requireme ...
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Customer Service Representative
hace 1 día
TD SYNNEX San José, Costa RicaIn this role, you'll be part of Shyft Global Services, a wholly owned subsidiary of TD SYNNEX. We are a leading technology lifecycle service provider that partners with companies around the world to shift the way they do business. We're proud to deliver end-to-end product and cus ...
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Customer Service Rep
hace 1 día
TD SYNNEX San José, Costa RicaAbout the Role: · - Follows procedures and guidelines to provide service to customers in a timely manner. · **What You'll Do**: · - Provides the highest level of customer service at all times to internal and external customers (20%) · - Creates follow-ups with customers in order ...
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Customer Service Representative
hace 8 horas
TD SYNNEX San José, Costa RicaThis role is within our Customer Managed Services (CMS) department, where you'll work with our internal team, vendor partners, and customers around the world to commercialize and use I.T. products and solutions. · **What You'll Do**: · - Provide the highest level of customer serv ...
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Customer Service Representative
hace 1 día
Cognizant Technology Solutions San José, Costa Rica**Sr. Analyst - Prod Ops** · **Qualification**: · **Graduate (exclusion**: · BE/BTech/MCA) or High School graduate or above as may be applicable in the Geo · ** Responsibility**: · **Stakeholder/Business Management**: · - Meet/Exceed targets set within the key research activities ...
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Customer Service
hace 1 día
Equifax Heredia, Costa RicaLead a Team ranging from agents with responsibility to deliver business KPIs (e.g. SLA, Customer Experience, Quality, Efficiencies, etc). This role is responsible for all day-to-day efforts to ensure compliance on the workload and deliver exceptional results, play a collaborative ...
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Customer Service, Team Leader
hace 8 horas
Bill Gosling Outsourcing San José, Costa RicaBill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the "Apply" button to get started · - Confidently and effectively deliver coaching and constructive fe ...
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Customer Service Representative
hace 8 horas
Straumann Group Heredia, Costa Rica**#ChangeMakers** · Ready to make an impact? · We develop, manufacture, and supply dental implants, clear aligners, instruments, CADCAM prosthetics and biomaterials for use in esthetic dentistry, tooth replacement and restoration solutions or to prevent tooth loss. · We empower o ...
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Customer Service Representative
hace 8 horas
Cognizant Technology Solutions Heredia, Costa Rica**Team Lead/ Team Manager** · **Qualification**: · Any Graduate exclusion BE/BTech/MCAFor CPU/nBachelors degree or equivalent experience should have completed at least 2 years Telstra/n Bachelors degree or equivalent experience should have 6months+ rellevant experience · - Respon ...
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Customer Service Representative
hace 8 horas
Movate Inc Heredia, Costa Rica**Customer Service Representative** · **Job Summary**: · **Responsibilities**: · - Serve as the first point of contact for customers, identifying their issues and routing them to the appropriate engineers when necessary. · - Create and manage tickets for customer issues, ensuring ...
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Customer Service Representative
hace 1 día
Cognizant Technology Solutions Heredia, Costa RicaPURPOSE: Customer Service Agent is responsible for providing effective customer service for · all customers by using knowledge of company products and services. This includes assisting · with inquiries, orders, account management, and handling customer complaints via phone, · Cor ...
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Customer Service Advisor
hace 8 horas
Huntsman Heredia, Costa RicaJob Description: · Customer Service Advisor (Order Management) (Temporary - 6 months) · Huntsman Corporation is a publicly traded global manufacturer and marketer of differentiated and specialty chemicals with 2022 revenues of approximately $8 billion from our continuing operatio ...
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Customer Service Representative
hace 1 día
Straumann Group Heredia, Costa Rica**Position Summary**: · **Responsibilities**: · This position is responsible for, but not limited to, the following: · - Provides superior customer service over the telephone to our customer base including, but not limited to, dental offices and dental labs. · - Sets up new accou ...
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Customer Service Representative
hace 8 horas
Cognizant San Francisco, Costa Rica**Team Lead / Team Manager** · **Qualification**: · **Graduate (exclusion**: · BE/BTech/MCA) · ** Responsibility**: · **Business / Customer**: · - New Business process such as Policy creation, Documentation collection & Review, seeking regulatory approvals, Policy despatch, Reins ...
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Heredia Tech Customer Service
hace 8 horas
Foundever Heredia, Costa Rica**About Us** · Deliver a competitive advantage for your brand with deeper customer connections in the moments that matter. · **Job Summary** · **Objective** · Provide high-quality and accurate resolutions to customers under stipulated policies and procedures, by answering general ...
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Customer Service Specialist, Wondery
hace 8 horas
Amazon Support Services Costa Rica SRL - B20 Heredia, Costa RicaExperience as a B2C Customer Support Specialist or similar Customer Service role in a digital subscription-based business · - Experience using help desk software and remote support tools, such as Intercom or Zendesk · - Experience using payment and billing software, such as Strip ...
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Pasantía Colegio Técnico Customer Service
hace 8 horas
Equifax Heredia, Costa RicaEquifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you. · In this role, you will be able to participate in the Customer Se ...
Moravia Customer Service - Foundever
Descripción
Moravia Customer Service (Moravia On Site location)
Req ID#:Moravia, Costa Rica, No Selection, CR
Job Description:About Us
Deliver a competitive advantage for your brand with deeper customer connections in the moments that matter.
Job Summary
Objective
Provide high-quality and accurate resolutions to customers under stipulated policies and procedures, by answering general inquiries and offering solutions, to make sure that objectives set by the client are met successfully.
To help customers by providing a quality service, as to guarantee total satisfaction and accomplish client's expectations.
Primary Job Responsibilities
Soft skills
Responsibilities
Skills/Knowledge/Abilities
Education
AssociatesHigh school diploma or equivalentJob Segment: Data Entry, Administrative, Customer Service
