Customer Service Representative - Escazu, Costa Rica - emerson

emerson Escazu, Costa Rica

hace 2 horas

Descripción

Duties and Responsibilities

Responsible in providing customer service regarding pricing, availability and delivery, order placement and inquiries, order maintenance (add, cancel, approve, routing options, changes, and general product inquiry to ASCO Numatics and Aventics. Ensures information given to customers is timely and accurate. The representative is also expected to assist customers on basic shipping issues like shortage, overage, etc. which may require them to do research and analysis.

Answers emails/calls from channel distribution exhibiting customer service excellence.

Provides inside sales support for pricing and availability.

Assists customer on basic order queries such as status, expedites and cancellations.

Assists customers on general product inquiry (as available in the system).

Performs other duties and responsibilities as assigned by management.

Qualifications

Customer Service Experience: 2-3 years

English Level: B2

Knowledge of Microsoft applications like Word, Excel, Power Point, Outlook

Demonstrated systems and process knowledge

Very good customer support skills

Multi-tasking skill in a fast-paced environment

High sense of urgency and comprehension skills

Strong in written and verbal communication

Ability to work well under pressure

Accurate in delivering outputs

Working Conditions

Application and Technical Support team delivers assistance to Global customers therefore the person on this position must comply with US business hours and working days.

Schedule: Monday through Friday from 8am to 5pm CST

Some overtime may be expected

US holidays are different from CR holidays. The nature of the business demands coverage for US working days therefore it might be necessary to work on a holiday. This will be notified by the supervisor ahead of time and will be paid according to CR law.

Customer Service Representative

hace 2 días

Go2 San José, Costa Rica

We are looking for passionate people with strong English speaking and writing skills. In your initial interviews, there will be an emphasis on the Customer Service Representative role. · - Will do data entry tasks such as support ticketing and order fulfillment, etc · **Requireme ...
Customer Service Representative

hace 1 día

STT Group San Pedro, Costa Rica

**Descripción del puesto**: · We are hiring a customer service representative to support law firms in the USA. · As part of your duties you will receive inbound and outbound calls from clients, completing · all paperwork and entering data requested, · **Requisitos**: · **Requirem ...
Customer Service Representative

hace 2 días

Infotree Global Solutions Santa Ana, Costa Rica

In this role you will be responsible for Service Level Agreement (SLA) compliance, Process compliance, customer interactions, knowledge management in order to meet the client goals. · You will be working on behalf of our partners as frontline staff supporting our clients by deliv ...
Customer Service Representative

hace 44 minutos

TD SYNNEX San José, Costa Rica

"This position is for Shyft Global Services, a leading technology lifecycle service provider that partners with companies around the world to shift the way they do business. · Shyft Global Services is a wholly owned subsidiary of TD SYNNEX employing more than 1,500 services profe ...
Customer Service Representative

hace 44 minutos

TD SYNNEX San José, Costa Rica

This role is within our Customer Managed Services (CMS) department, where you'll work with our internal team, vendor partners, and customers around the world to commercialize and use I.T. products and solutions. · **What You'll Do**: · - Provide the highest level of customer serv ...
Customer Service Representative

hace 1 día

United Airlines San José, Costa Rica A tiempo parcial

· We have a wide variety of career opportunities around the world — come find yours. · Airport Operations · The Airport Operations department keeps operations at our airports running smoothly through planning, organization and supervision. · Relocation assistance is not provided ...
Customer Service Representative

hace 1 día

TD SYNNEX San José, Costa Rica

**Job Summary**: · Follows procedures and guidelines to provide service to customers in a timely manner. · **Essential Duties & Responsibilities Required**: · - Provides the highest level of customer service at all times to internal and external customers (20%) · - Creates follow ...
Customer Service Representative

hace 2 días

Cognizant Technology Solutions San José, Costa Rica

**Sr. Analyst - Prod Ops** · **Qualification**: · **Graduate (exclusion**: · BE/BTech/MCA) or High School graduate or above as may be applicable in the Geo · ** Responsibility**: · **Stakeholder/Business Management**: · - Meet/Exceed targets set within the key research activities ...
Customer Service Representative

hace 2 días

TD SYNNEX San José, Costa Rica

In this role, you'll be part of Shyft Global Services, a wholly owned subsidiary of TD SYNNEX. We are a leading technology lifecycle service provider that partners with companies around the world to shift the way they do business. We're proud to deliver end-to-end product and cus ...
Customer Service Representative

hace 2 días

Straumann Group Heredia, Costa Rica

**Position Summary**: · **Responsibilities**: · This position is responsible for, but not limited to, the following: · - Provides superior customer service over the telephone to our customer base including, but not limited to, dental offices and dental labs. · - Sets up new accou ...
Provider Service Representative

hace 1 día

Straumann Group Heredia, Costa Rica

**#ChangeMakers** · Ready to make an impact? · We develop, manufacture, and supply dental implants, clear aligners, instruments, CADCAM prosthetics and biomaterials for use in esthetic dentistry, tooth replacement and restoration solutions or to prevent tooth loss. · We empower o ...
Technical Service Representative

hace 1 día

CSS Corp Heredia, Costa Rica

**Job title**: Technical Service Representative · **Work Location**: Heredia, Costa Rica · **Experience**: 6 months to 1 year · **Education Qualification**: Highschool Diploma and technical studies are a plus · **Number of Openings**: 150+ · **Roles and Responsibilities**: · - He ...
Customer Service Representative

hace 2 días

Movate Inc Heredia, Costa Rica

**Customer Service Representative** · **Job Summary**: · **Responsibilities**: · - Serve as the first point of contact for customers, identifying their issues and routing them to the appropriate engineers when necessary. · - Create and manage tickets for customer issues, ensuring ...
Customer Service Representative I

hace 45 minutos

Emerson San José, Costa Rica

**Responsibilities**: · Responsible in providing customer service regarding pricing, availability and delivery, order placement and inquiries, order maintenance (add, cancel, approve, routing options, approve air order), and general product inquiry to ASCO Numatics and/or Aventic ...
Customer Service Representative

hace 2 días

Cognizant San Francisco, Costa Rica

**Team Lead / Team Manager** · **Qualification**: · **Graduate (exclusion**: · BE/BTech/MCA) · ** Responsibility**: · **Business / Customer**: · - New Business process such as Policy creation, Documentation collection & Review, seeking regulatory approvals, Policy despatch, Reins ...
Customer Service Representative

hace 2 días

Cognizant Technology Solutions Heredia, Costa Rica

PURPOSE: Customer Service Agent is responsible for providing effective customer service for · all customers by using knowledge of company products and services. This includes assisting · with inquiries, orders, account management, and handling customer complaints via phone, · Cor ...
Customer Service Representative

hace 2 días

Cognizant Technology Solutions Heredia, Costa Rica

**Team Lead/ Team Manager** · **Qualification**: · Any Graduate exclusion BE/BTech/MCAFor CPU/nBachelors degree or equivalent experience should have completed at least 2 years Telstra/n Bachelors degree or equivalent experience should have 6months+ rellevant experience · - Respon ...
Customer Service Representative

hace 2 días

Straumann Group Heredia, Costa Rica

**#ChangeMakers** · Ready to make an impact? · We develop, manufacture, and supply dental implants, clear aligners, instruments, CADCAM prosthetics and biomaterials for use in esthetic dentistry, tooth replacement and restoration solutions or to prevent tooth loss. · We empower o ...
Retail Customer Service Representative

hace 1 día

CSS Corp Heredia, Costa Rica

**Job title**: Retail Customer Service Representative · **Work Location**: Heredia, Costa Rica · **Experience**: 6 months to 1 year · **Education Qualification**: High School Diploma · **Number of Openings**: 150+ · **Roles and Responsibilities**: · - Help customers with purchase ...
Technical Support Representative: Service Desk

hace 1 día

Kyndryl Costa Rica, Sociedad de Responsabilidad Limitada Heredia, Costa Rica

**Why Kyndryl** · Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? · We are always moving forward - always pushing ourselve ...