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    Inside Account Manager - San José, Costa Rica - TD SYNNEX

    TD SYNNEX
    TD SYNNEX San José, Costa Rica

    Encontrado en: Talent CR S2 - hace 2 días

    TD SYNNEX background
    De jornada completa
    Descripción
    • Position owns the daily contact with specific, identified accounts. Incumbents work proactively to drive revenues/margins to ensure organizational profitability through developing and executing strategic client specific solutions.
    • Incumbent is seasoned and has the experience to handle complex customer issues with minimal supervision.
    • Leverages TD executives for support.

    Essential Duties & Responsibilities Required

    • Proactively manages accounts by evaluating product mix and profitability
    • Makes adjustments to meet TD profitability objectives
    • Identify appropriate opportunity to sell TD full portfolio of products and services
    • Develops strategic business plans, and effectively present to TD management.
    • Provides regional level direction in the absence of the manager
    • On a daily basis provide team direction on KPI performance, company directives, vendor initiatives, etc
    • Viewed by supporting departments management teams as a change agent and subject matter expert
    • Manages advanced inbound and outbound sales calls in order to quote prices, provide product information and build relationships with customers
    • Assists associates and reps in resolving complex, important customer problems or issues
    • Helping resellers get best pricing / deals through alliance with internal TD departments; informing business partners of vendor-related promotions and floor days; forming relationships; providing proactive business solutions
    • Requires high level of interpersonal and collaborative skills
    • Identifies, develops, and implements business opportunities through customer facing activities
    • Demonstrates detailed account knowledge
    • Creates business plans to uncover new opportunities, and increase TD SYNNEX's sales and profits
    • Represents TD SYNNEX professionally in daily interface with business partners, customers, and supporting departments
    • Represents TD SYNNEX at business partner events
    • Performs additional duties as assigned
    • Meets attendance and punctuality standards

    Qualifications, Required Knowledge Skills & Abilities and Working Conditions

    The requirements listed below are representative of the knowledge, skill, and/or ability required.

    • Able to assimilate research data from a variety of sources, analyze, and recommend appropriate courses of action to take.
    • Able to be diplomatic when handling calls/correspondence for Management.
    • Able to coach others in the development of their skills. Able to comprehend, integrate, and improve upon complex cross-functional business processes
    • Able to constructively work under stress and pressure when faced with high workloads and deadlines.
    • Able to display assertiveness and a high level of self-confidence.
    • Able to facilitate group interactions.
    • Able to identify needs and opportunities and develop action plans to address.
    • Able to interact effectively with all levels of management.
    • Able to negotiate skillfully, promote/sell ideas persuasively, and close transactions with mutually beneficial results.
    • Able to prepare/analyze appropriate reports and other business correspondence.
    • Able to serve as a resource to others in the resolution of complex problems and issues.
    • Able to sort through numerical information and recognize trends and details.
    • Able to think strategically and tactically.
    • Able to use relevant computer system applications (which may include spreadsheets, word processors, databases, etc) at an advanced level.
    • Possesses strong leadership skills with a willingness to lead, create new ideas, and be assertive.
    • Possesses strong organizational and time management skills, driving tasks to completion.
    • Able to avoid win/loss situations and ensure productive resolutions of conflict.
    • Able to analyze and resolve complex issues and problems in a sound and timely fashion.
    • Able to maintain confidentiality of sensitive information.

    What's In It For You?

    • Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
    • Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
    • Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
    • Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
    • Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
    • Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
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