- Performance Metrics Tracking: Monitor, analyze, and report on sales performance metrics to identify areas of improvement.
- Sales Tools Management: Manage and optimize the use of sales tools from a business / sales perspective, including our CRM tool (Salesforce), sales engagement platforms, and analytics tools to improve sales efficiency. Capture sales feedback and help ensure the sales team is effectively using the systems to track customer interactions and sales progress, identify opportunities, and close deals.
- Training and Development: Coordinate with Moody's Training teams to align on and execute training curriculums and professional development opportunities for the sales team to enhance their product knowledge, sales techniques, and understanding of market trends.
- Cross-Functional Collaboration: Work closely with product, marketing, and sales teams to align on strategies and procedures to provide insights and improve the overall sales process. Help to facilitate / coordinate go-to-market activities such as product launches, marketing campaigns, and customer feedback.
- Sales Support: Assist the sales team by organizing, managing and tailoring sales collateral such as presentations, brochures, case studies, and white papers to individual client needs and industry trends.
- A bachelor's degree in Business, Marketing, or a related field.
- At least 4 years of relevant work experience in a sales / sales support capacity; background in the financial services industry a plus.
- Excellent written and verbal communication and strong knowledge of MS Office Powerpoint and Excel.
- Strong organizational skills, project management and influencing skills with ability to meet tight deadlines.
- Strong analytical skills, able to analyze data and derive meaningful insights.
- Desire and ability to effectively collaborate, work with and contribute to a large and diverse team.
- Ability to be proactive and exercise initiative.
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Manager-Account Management - Heredia, Costa Rica - Moody's
Descripción
The Sales Enablement Team Member – Manager will play a crucial role in supporting our sales team to ensure they have the necessary tools, resources, and skills to achieve their sales targets. This role involves a mixture of responsibilities that bridge the gap between sales, marketing, and product teams, and requires a unique blend of skills.
Key Responsibilities:
Qualifications:
The Sales Enablement Team Member – Manager is a key player in our organization. The individual who is selected for this role will be critical in helping to empower our sales organization with the knowledge, tools, and resources they need to excel in their roles, ultimately driving our company's growth and success.
