Javier Sibaja

Dedicated and growth-oriented professional with substantial experience in streamlining finance and business operations. Leveraged expertise in developing business improvement strategies while conducting market and financial analysis. Proven track record of success in improving transparency and efficiency of resources within company by implementing computerized database and robust marketing policies. Demonstrated background in achieving long-term corporate objectives by fostering and fortifying strong business partnerships with industry leaders and stakeholders. Articulate communicator with strong ability in multi-tasking and performing under fast-paced and result-driven environment. Proficient in utilizing Microsoft Excel, Word, PowerPoint, and CRM.Dedicated and growth-oriented professional with substantial experience in streamlining finance and business operations. Leveraged expertise in developing business improvement strategies while conducting market and financial analysis. Proven track record of success in improving transparency and efficiency of resources within company by implementing computerized database and robust marketing policies. Demonstrated background in achieving long-term corporate objectives by fostering and fortifying strong business partnerships with industry leaders and stakeholders. Articulate communicator with strong ability in multi-tasking and performing under fast-paced and result-driven environment. Proficient in utilizing Microsoft Excel, Word, PowerPoint, and CRM.

Kaseya                                                                                                                                                      Miami, FL

Associate Account Manager                                                                                                          Oct.2022 – Apr. 2022

• Collaborated with sales team to identify and pursue new business opportunities, resulting in a 20% increase in revenue in the second quarter while conducting market research to stay current with industry trends and identify new opportunities for growth
• Maintained and nurtured relationships with existing clients, resulting in a 85% client retention rate
• Provided exceptional customer service by addressing and resolving client concerns in a timely and professional manner

Owners Platform Inc.                                                                                                                                   Miami, FL

Account Executive                                                                                                                        Mar. 2022 – Sep. 2022

• Drove new business and engage with potential clients through inbound and outbound activities. Owned the sales process from prospecting, discovery call, product demonstration, to contract negotiation and deal closure
• Assembled sales team and created the SOPs in the company. Worked closely with the marketing team on targeted sales campaigns to improve lead quality and find the companies PMF
• Managed 200+ account territory and assisted in the creation of new strategies that significantly increased monthly sales from 10 monthly sales to 25+

Boardriders Inc.                                                                                                                         Chicago, IL (Remote)

Sustainability Analysis and Initiatives Intern                                                                            Sep. 2021 – Nov. 2021        

• Built and maintained positive relationships with multinational organization while coordinating with cross-functional teams. Supported various executives by conducting inclusive interviews including Founder of Quiksilver, Global Head of Sustainability, and European Director of Sustainability
• Improved transparency within company through robust planning, internal data aggregation, and extensive research for Boardriders first-ever Corporate Social Responsibility report, as well as providing reports for various brands including Quiksilver, Billabong, ROXY, RVCA, DC Shoes, Element, and Von Zipper

Florida Ice & Farm Company                                                                                               San Jose, Costa Rica                                       TradeMarketing Intern                                                                                                                 Apr. 2019 – Jul. 2019

• Engaged customers toward market segment of Central America by successfully renovating 1700+ national pubs for largest consumer goods and beverages company. Conducted team meeting on weekly basis aimed at developing and implementing targeted marketing strategies
• Boosted 15% efficKaseya                                                                                                                                                      Miami, FL

Associate Account Manager                                                                                                          Oct.2022 – Apr. 2022

• Collaborated with sales team to identify and pursue new business opportunities, resulting in a 20% increase in revenue in the second quarter while conducting market research to stay current with industry trends and identify new opportunities for growth
• Maintained and nurtured relationships with existing clients, resulting in a 85% client retention rate
• Provided exceptional customer service by addressing and resolving client concerns in a timely and professional manner

Owners Platform Inc.                                                                                                                                   Miami, FL

Account Executive                                                                                                                        Mar. 2022 – Sep. 2022

• Drove new business and engage with potential clients through inbound and outbound activities. Owned the sales process from prospecting, discovery call, product demonstration, to contract negotiation and deal closure
• Assembled sales team and created the SOPs in the company. Worked closely with the marketing team on targeted sales campaigns to improve lead quality and find the companies PMF
• Managed 200+ account territory and assisted in the creation of new strategies that significantly increased monthly sales from 10 monthly sales to 25+

Boardriders Inc.                                                                                                                         Chicago, IL (Remote)

Sustainability Analysis and Initiatives Intern                                                                            Sep. 2021 – Nov. 2021        

• Built and maintained positive relationships with multinational organization while coordinating with cross-functional teams. Supported various executives by conducting inclusive interviews including Founder of Quiksilver, Global Head of Sustainability, and European Director of Sustainability
• Improved transparency within company through robust planning, internal data aggregation, and extensive research for Boardriders first-ever Corporate Social Responsibility report, as well as providing reports for various brands including Quiksilver, Billabong, ROXY, RVCA, DC Shoes, Element, and Von Zipper

Florida Ice & Farm Company                                                                                               San Jose, Costa Rica                                       TradeMarketing Intern                                                                                                                 Apr. 2019 – Jul. 2019

• Engaged customers toward market segment of Central America by successfully renovating 1700+ national pubs for largest consumer goods and beverages company. Conducted team meeting on weekly basis aimed at developing and implementing targeted marketing strategies
• Boosted 15% efficiency of resources by developing computerized database for company resources in collaboration with sales department while executing marketing strategies and analyzing feasible opportunities
• Worked hand to hand with the sales department and visited 5 businesses on weekly basis with Account Executives to get first-hand experience in the whole sales cycle

Cushman & Wakefield                                                                                                               San Jose, Costa Rica     

Operations Co-op / Rotational Program                                                                                      May 2018 – Nov. 2018       

• Streamlined financial analysis and taxation procedures while collaborating with office manager. Facilitated major investors with appropriate financial policies by conducting extensive market research
• Increased client retention by 20%, enhanced customer experience, and improved internal processes of CRM’s by consolidating/integrating database
• Lead qualification and data management on company’s own CRM
• Worked closely with Account Manager to identify key meet market upsell opportunities to increase monthly revenue and hit retention goals
• Leveraged email prospecting and reach out to investors to schedule meetings between the company’s brokers and clients iency of resources by developing computerized database for company resources in collaboration with sales department while executing marketing strategies and analyzing feasible opportunities
• Worked hand to hand with the sales department and visited 5 businesses on weekly basis with Account Executives to get first-hand experience in the whole sales cycle

Cushman & Wakefield                                                                                                               San Jose, Costa Rica     

Operations Co-op / Rotational Program                                                                                      May 2018 – Nov. 2018       

• Streamlined financial analysis and taxation procedures while collaborating with office manager. Facilitated major investors with appropriate financial policies by conducting extensive market research
• Increased client retention by 20%, enhanced customer experience, and improved internal processes of CRM’s by consolidating/integrating database
• Lead qualification and data management on company’s own CRM
• Worked closely with Account Manager to identify key meet market upsell opportunities to increase monthly revenue and hit retention goals
• Leveraged email prospecting and reach out to investors to schedule meetings between the company’s brokers and clients 

DePaul University / Kellstadt Graduate School of Business                                                                   Chicago, IL                                                                                   

Master of Science in Entrepreneurship GPA 3.84 / 4.0                                                                                   Mar. 2022 

ULACIT University                                                                                                                      San Jose, Costa Rica

Bachelor’s in business administration GPA 3.63 / 4.0                                                                                     Apr. 2019