Customer Service Representative - Heredia, Costa Rica - Cognizant Technology Solutions

Cognizant Technology Solutions

Empresa verificada

Heredia, Costa Rica

hace 1 semana

Publicado por:

Andrea Rodríguez

beBee Recruiter

Descripción

Team Lead/ Team Manager

Qualification:

Any Graduate exclusion BE/BTech/MCAFor CPU/nBachelors degree or equivalent experience should have completed at least 2 years Telstra/n Bachelors degree or equivalent experience should have 6months+ rellevant experience

Responsibility:Business / Customer/nArticulate/communicate in a manner that is understood by clients/end users/nConnect with the customer through various channels including chat support/nEffectively communicate information on products/services and/or trouble shoot issues within the specified time frames as agreed upon with the client in a manner that is understandable by the end user/customer/nCreate verify and upload stock keeping units into the ERP Project/Process/nLearn & Follow the documented project guidelines as applicable/nProvides status updates to Clients or their designees on matters previously reported.

Must Have Skills