- Crear la necesidad en los clientes y posibles clientes por los servicios que ofrece la empresa y asesorarlos en su compra
- Comunicar adecuadamente a los clientes la información y precios acerca de los productos y/o servicios que comercializa
- Cumplir con la política de pagos iniciales vigente
- Realizar ventas de calidad, asegurando un bajo nivel de Churn alta nueva
- Mantenerse en constante actualización del portafolio vigente de productos y promociones de la empresa
- Ofrecer un servicio oportuno y atento
- Direccionar las consultas de los clientes a las áreas pertinentes, logrando una mejora en el servicio y satisfacer al cliente
- Generar y cultivar relaciones con los clientes
- Conocer y cumplir con las políticas y procedimientos de la compañía
- Cumplir los objetivos de ventas que la compañía asigne
- Analizar, documentar y comunicar al supervisor inmediato información sobre la competencia
- Acatar los planes de trabajo establecidos por el supervisor de la zona
- Reportar diariamente sus ventas a su supervisor inmediato y atender sus solicitudes en tiempo
- Bachillerato de Secundaria (deseable)
- Mínimo 1 año de experiencia en ventas y en servicio al cliente
- Experiencia en ventas puerta a puerta (deseable)
- Conocimiento de estrategias de ventas
- Deseable manejo de Inglés
- Adaptar y responder al cambio
- Entrega de resultados y satisfacción de las expectativas de los clientes
- Pensamiento empresarial y comercial
- Manejo de las presiones y los reveses
- Disponibilidad de horario
- Disponibilidad de trasladarse a diferentes oficinas Tigo cuando así se requiera.
- Vehículo propio (deseable)
- Teléfono celular Smartphone con sistema operativo Android 8.0 o superior, GPS, conectividad a red LTE 3G/4G, pantalla de 5 pulgadas o superior o Tablet con versión de Android 8.0. o superior, modalidad 3G/4G, procesador dual core o superior, mínimo 2GB RAM, pantalla de 7 pulgadas o superior (mantenerla en perfectas condiciones de uso).
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sales agent d2d - San José, Costa Rica - Tigo
Descripción
Would you like to help us achieve our purpose of connecting more people, improve their lives and develop our communities? If so, Tigo is for you
We believe in innovation, we adapt and are agents of change. Our customers are at the center of everything we do.
Come and grow with our team, where together we will transform lives and communities. Additionally, you will have the opportunity to participate in challenging projects and bring your innovative ideas.
This is your opportunity, come and be part of Sangre Tigo
Apply right now
OBJETIVO DEL PUESTO
Incrementar la cantidad de clientes con servicio mediante la venta puerta a puerta o el canal señalado. Colaborar con el posicionamiento de la empresa.
PREPARACIÓN ACADÉMICA
EXPERIENCIA
CONOCIMIENTO TÉCNICO
PRINCIPALES COMPETENCIAS
OBSERVACIONES U OTROS REQUERIMIENTOS
We are a regional brand, with a presence in 15 countries in Latin America and Africa, in which we offer internet services, cable television, fixed telephony, among others.
At the Latin American level, Tigo operates in Costa Rica, Guatemala, El Salvador, Honduras, Nicaragua, Panama, Colombia, Bolivia and Paraguay.
Tigo has been present in Costa Rica since 1982 under the name Cable Color and it in 2012 we transformed into what is today our Tigo brand, and we became part of Millicom International S.A (MIC).
Our purpose is to build the digital networks that connect people, improve lives and develop communities. Through these digital networks we create connections that drive business success, open doors to knowledge and contribute to increasing productivity in the markets and communities where we operate. Always leading responsibly, fostering an environment in which our work team, clients and communities are our center The values that identify us and unite us as One Only Tigo are defined by our Sangre Tigo culture, which makes us feel proud of our company, its history and always leads us to act with integrity, making things happen the way correct and giving 1000% for our clients. Through all our actions we seek innovation, we work as a team and value our differences, creating an inclusive environment where Together We All Win.
We invite you to live our Tigo Blood as part of our Tigo Costa Rica team
Start now and find out about the job opportunities we have for you