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    Associate People Shared Services- Payroll - San José, Costa Rica - Publicis Sapient

    Publicis Sapient
    Publicis Sapient San José, Costa Rica

    hace 6 días

    Publicis Sapient background
    De jornada completa
    Descripción
    As part of the People Services Team, you should provide support in all administrational tasks and processes as part of the People services & payroll catalogue , Support and assist in undertaking all HR -People related tasks to ensure we are delivering best in class HR- people support and quality service to all our employees in CR & MEX
    • Act as SAP HRIS subject matter expert to the people team.
    • Handle payroll inquiries and provide support to employees regarding payroll-related matters.
    • Collaborate with HR and finance teams to ensure accurate and seamless payroll processing.
    • Responsible for handling the payroll processes including but not limited to: maintaining employee data and files according to country regulations, and preparation/creation of documents and templates if needed. Bi-weekly payroll news.
    • Execute seamless on-boarding and exit processes of employees in the respective business areas including facilitating all necessary process steps.
    • Support all administrative tasks with regard to employee changes, such as issuing new letters or other required documents, create HR Related documents supporting the employee life cycle like employment contracts, addenda, promotion letters etc.
    • First point of contact for employees and line managers for all standard questions. Processes and answers all incoming emails.
    • Maintain current HR & Payroll systems and be responsible for data accuracy management.
    • Responsible for monthly regional- local and global reporting activities including non-payroll relevant data audits and standard reporting.
    • Tracking of paperwork and employee eFile maintenance.
    • Ownership of ticketing via ServiceNow for respective HR Management and business area.
    • Keep knowledge base up to date in close cooperation with all People teams.
    • Experience managing employees in México is a plus +
    • Ensure payroll-related data from Company internal applications interfaces into the payroll system before payroll deadline.
    • Provides process expertise and identifies improvement potential in order to increase efficiency and customer satisfaction.
    Qualifications

    Knowledge Skills And Abilities
    • Excellent interpersonal skills & Customer Service attitude
    • Excellent verbal and written communication in English (B2) Minimum, Portuguese is a plus.
    • Excellent organization skills with a strong attention to detail
    • Able to prioritize multiple tasks simultaneously.
    • Energetic, proactive manner and action-oriented behavior.
    Requisite Education And Experience
    • Bachelor degree or 3 years related experience in HR- People Services & Payroll within Costa Rican labor legislation.
    • Strong MS-Office (MS-Excel, MS-Word, MS-PowerPoint) user-knowledge, Use of power BI desirable.
    • Ideally SAP-HR working knowledge.
    • Experience working with Shared Service Center and matrixial multi-geography companies is a plus.
    Additional Information

    Benefits
    • Full time/ indefinite term contract with all of the benefits per Costa Rican law.
    • Holidays/ Vacations/ Extra PTO.
    • Private medical insurance.
    • Remote work.
    • Internet subsidy.
    • Online learning platforms such as Udemy, Marcel, LinkedIn learning.
    • English Classes.
    Company Description

    Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of the next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting, and customer obsession to accelerate our clients' businesses through designing the products and services their customers truly value.
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