Ting Ho

Certified Scrum Master with background in Information Systems Engineering 

Scrum Master @ Aro Intek

+ Led agile projects in various industries.
+ Facilitated daily-stand ups, backlog refinement sessions, sprint plannings, sprint reviews and retrospectives.
+ Defined clear specifications for Definition of Ready, Definition of Done and Team Working Agreements.
+ Tracked team metrics and sprint reports.
+ Promoted the use of Agile and SCRUM Framework within the organization.

Patent EngineerPatent Engineer @ Saint Island International Patent & Law Offices

+ Designed patents (claim drafting: technical reasoning & writing) 
+ Performed Prior Art searches.
+ Analyzed foreign examination reports and proposed arguments/amendments for subsequent preparation of response letters according to OA reports.
+ Drafted instruction letters & responses for foreign associate attorneys, and proofread the same for other engineers.
+ Planned and organized events and trips for the company.

Business AnalystBusiness Analyst @ Omira Group

+ Designed and enhanced business requirement specifications for an E-business Software Development Team to facilitate its use (for North American & Canadian end users).
+ Provided alternate business ideas and solutions.
+ Translated and improved select documentation from Spanish to English for end users.

PBS Support SpecialistPBS Support Specialist @ IBM

+ Effectively managed databases through Oracle PS/SQL coding/programming.
+ Interacted with clients to resolve payroll issues.
+ Provided support and resolved Tier 3 incidents for Payroll Benefits & Services Systems covering LATAM. (Analysis, troubleshooting, problem solving, etc)

SCRUM MASTER CERTIFIED.

CHINESE MANDARIN STUDIES @ NATIONAL TAIWAN NORMAL UNIVERSITY

FIRST CERTIFICATE IN ENGLISH (C1 LEVEL) @ UNIVERSITY OF CAMBRIDGE

BACHELOR'S DEGREE IN INFORMATION SYSTEMS ENGINEER @ ULATINA