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    Software Engineer - San José, Costa Rica - Amdocs

    Amdocs
    Amdocs San José, Costa Rica

    hace 2 meses

    Default job background
    Descripción

    In one sentence

    Responsible for providing best-in-class technical support to a global customer base.
    Maintains ownership of the resolution of complex technical problems, including debugging, simulations, identifying bugs, tool and script development for problem diagnosis, troubleshooting and reproduction.

    What will your job look like?

  • Day to day work will be mainly support of existing application for IT and non-IT work, handing requests/tasks, and completing those task/administrative work using the application.
  • You will take ownership and accountability of specific application and provides technical support and guidance during solution design for new requirements, problem resolution for critical / complex issues
  • You will join customer call where customer/application stake holder and provide support as applicable.
  • You will bring continuous improvements/efficiencies to the software or business processes by utilizing software engineering tools and various innovative techniques and reusing existing solutions.
  • You will represent/lead discussions related to product/application/modules/team (for example, leads technical design reviews). Builds relationships with internal customers/stakeholders.
  • Investigate & analyze day to day tasks and take/suggest corrective action to enhance further for effort reduction.
  • Support day to production issues and implement automation for day to day repeating work using SRE platform.
  • Implement Production defect fixes (as needed).
  • All you need is...

    Bachelor's degree in Science/IT/Computer Science or equivalent

  • 2 - 4 yrs experience as a software engineer or a software support engineer.
  • 2+ yrs experience and ability to write software code in C or C++ or Python.
  • 1+ yr experience with SQL simple queries
  • 2+ yrs experience in Unix/Linux platform
  • Having programing knowledge in Java is an advantage.
  • Familiar with Shell Scripting
  • Why you will love this job:

  • You will serve as an expert on specific technology.
  • You will take an active role in technical mentoring within the team.
  • You will work with multiple channels and diverse areas of expertise.
  • #LI-SR1
    #LI-Hybrid


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