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    Sr Demand Planner - San José, Costa Rica - Medtronic

    Medtronic
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    Descripción
    Careers that Change Lives

    At Medtronic we seek out and hire a diverse workforce at every level: We need fresh ideas and inclusive insights to continue to be an innovative industry leader — that's why we make it a point to attract and develop employees who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients. Take a look below at this job description and for videos about what makes Medtronic a great place to work.

    We are currently seeking a Senior Demand Planner within our Cardiovascular Therapies (Cardiac Surgery) unit, with Global Demand Supply Network Planning Team.This is not a fully remote position but there are multiple Medtronic sites from which you can be located to enable hybrid work (approved Medtronic locations considered).

    Medtronic is intensely focused on creating a workplace environment which reflects our standing as the world's top medical device company. The ideal candidate will have a passion for the patients we serve and an unrelenting desire to improve our business by driving supply chain solutions.

    Do meaningful work, make a difference, and improve lives — starting with your own

    To learn more about Inclusion & Diversity at Medtronic

    A Day in the Life

    In this role, you will be directly responsible for the global demand planning activities for assigned operating unit(s). This includes analysis, reconciliation, preparation for and facilitation of the Global Demand Review step within the Integrated Business Planning process as well as follow through of the execution of IBP decisions and strategies. This position works in close partnership with regional demand planners, global supply chain, regional/global finance, and IBP leadership.

    As a member of a highly collaborative, cross-functional team, you will support business growth and profitability objectives, including customer satisfaction and product cost management. You will monitor each stage of the product lifecycle, including new product launch planning and execution.

    In addition, you will assess variation within demand and supply and proactively manage alignment and communication flows. You will liaise with and coordinate across multiple manufacturing sites and distribution centers which directly impact product availability and customer service level. You will support implementation of global/regional process and systems enhancements to improve supply chain efficiency.

    Responsibilities will include but are not limited to:

  • Develops, integrates and provides account or brand-specific forecasts for internal sales and operations planning which includes replenishment data, point-of sale data, sales promotion information, marketing plans, manufacturing capacity, and new distribution/product deletions.
  • Collaborate with regions and commercial partners to align on demand forecast in units, including both revenue and non-revenue.
  • Assist in the improvement of demand forecasting accuracy for internal and external customers including determining the appropriate algorithm for statistical forecasts.
  • Review KPI (Forecast Accuracy, Bias and Forecast Value Add) and identify gaps and actions to improve and reach goals. This includes working with regional partners and commercial partners to understand consistent bias and/or negative forecast value add and align on actions to improve.
  • Manage the monthly Integrated Business Planning cycle by providing recommendations for improvements such as data analytics on outliers, low forecast accuracy, high bias and products which need to be reviewed by regional demand planning.
  • Review historical sales trends, research demand drivers, compare & refine forecast models, summarize data, validate and evaluate forecast results.
  • Use, understand and maintain cross-functional linkages within the organization's demand planning software. (Blue Yonder or other ERP system).
  • Provide demand consumption and forecast change highlights in weekly S&OE meeting and ensure smooth demand/supply hand-off.
  • Address demand-related issues in a timely and effective manner and communicate potential solutions.
  • Ensure decisions and direction from the Global Demand Review are incorporated into the plan and driven through the system to the Supply Planning team for execution.
  • Maintain quality and consistency of key forecast changes.
  • Incorporate structure in the daily/weekly/monthly activities of a Demand Planner to be able to streamline current processes, identify opportunities for improvement and execute accordingly so that planners can move from higher percentage of tactical tasks to more analytical and value-added activities.
  • Support new product introduction. This includes helping Marketing to translate market intel into a demand unit forecast and working with regions to align and document forecast assumptions. This also includes proper phase out / cannibalization planning for existing products.
  • Must Have: Minimum Requirements
  • Bachelors degree required
  • Minimum of 5+ years of relevant experience, or advanced degree with a minimum of 3+ years relevant experience.
  • Strong analytical, planning, Excel and organizational skills.
  • Bilingual English - Spanish Communication and Business Proficiency, and excellent written and verbal communication.
  • Familiar with forecasting/demand planning systems and tools.
  • Supply Chain background/experience preferred: knowledge of finance, sales, marketing, regulatory, R&D and other supply chain functions.
  • Nice to Have
  • Strong written and verbal communication skills with a proven ability to understand key concepts and communicate with business stakeholders (e.g. communicating supply chain information to a non-supply chain audience).
  • Organizational skills with the ability to perform under pressure and manage multiple priorities with competing demands.
  • Strong analytical, data processing and problem-solving skills.
  • Quantitative and qualitative data analysis, including business process metrics and measures linking to business KPIs (Forecast Accuracy, Bias, Forecast Value Add, Market Share, R&Os).
  • Proficient in Microsoft Office: Excel, Power BI and PowerPoint.
  • Demonstrated proficiency in statistics, forecasting and forecasting methods with an understanding of financial and operational impacts.
  • Ability to energize and influence change efforts at all levels of a complex and matrix organization through a collaborative and customer-focused work style.
  • Medical Device or other regulated industry experience.
  • Experience with large global manufacturer/distributor operations in a matrix organization.
  • Institute of Business Forecasting and/or APICS certification.
  • Experience applying DMAIC or lean sigma methodologies.

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