Operations Manager - San Antonio, Costa Rica - Havas Health & You

Havas Health & You San Antonio, Costa Rica

hace 3 horas

De jornada completa

Descripción

Job Description Summary :

Prose on Pixels is a global content at scale agency built to address the marketing challenges of today and deliver meaningful content into the future. We are looking an Operations Manager with a strong background in Digital Production to join our growing team and lead our Costa Rica operations.

This role will contribute to drive the operational excellence, oversee the day-to-day activities and functions within the organization. Ensure seamless operations, managing resources effectively, optimizing processes for efficiency, and leading teams towards achieving performance targets. This entails strategic planning to align operational activities with organizational goals, identifying areas for improvement, and implementing changes to enhance productivity and reduce costs.

Excellent leadership skills, a strategic mindset, and the ability to effectively collaborate with teams across different regions are required skills.
At our company, we foster a positive and collaborative culture where your contributions are valued and celebrated. If you thrive in an environment that offers both freedom and responsibility, and if you're passionate about making our team more efficient and effective, we want you on board

Job Description :

Key Responsibilities:

Ensure smooth day-to-day operations by monitoring activities, addressing issues, and optimizing processes for efficiency
Triage and orchestrate resources based on standard and improved processes to ensure they are utilized effectively and efficiently
Identify areas for improvement in operational processes, develop strategies for optimization, and implement changes to increase productivity and reduce costs
Monitor quality operational standards to ensure services meet customer expectations
Identify potential risks to operations and develop plans to mitigate them, ensuring business continuity and minimizing disruptions
Develop and manage budgets for operational activities, ensuring resources are allocated effectively
Track key performance indicators (KPIs) to measure operational performance, analyze data, and prepare reports for management review
Monitor customer feedback and address issues promptly to maintain high levels of customer satisfaction and loyalty
Foster open communication channels within the organization to facilitate coordination between departments and resolve conflicts effectively
Promote a culture of continuous improvement by encouraging innovation, learning, and adaptation to changing market conditions
Act as a primary point of contact for client communication, addressing any concerns or issues promptly and effectively
Collaborate with the finance department to manage budgets, track expenses, and forecast resource needs for upcoming projects
Stay updated on industry trends and emerging technologies in digital production, providing recommendations for adoption or integration as needed
Drive initiatives to enhance collaboration and communication across geographically dispersed teams, leveraging tools and platforms for remote working client satisfaction

Requirements & Skills:

Bachelor's degree in a relevant field (e.g., Digital, Advertising, Operations, Business Administration) required; Master's degree preferred
Minimum of 4-5 years of experience in operations, with a focus on process improvement, KPIs tracking, production workflow, business improvement
Proven track record of successfully leading cross-functional teams and delivering production projects on time and within budget
Strong understanding of production processes, tools, and technologies
Excellent communication, negotiation, and interpersonal skills. Proficiency in English (both written and verbal)
Demonstrated ability to manage multiple projects/initiatives simultaneously in a fast-paced environment
Proven ability to analyze complex problems, develop innovative solutions, and implement effective strategies to address operational challenges
Experience in project management, including planning, organizing, and overseeing projects to ensure timely completion and achievement of objectives
Experience working in an international and multicultural environment
Proficiency with relevant software and technology tools used in operations management, such as ERP systems, project management software, and data analytics tools
Experience with Agile methodologies such as Scrum or Kanab, is a plus

Contract Type :

Permanent

Operations Manager

hace 3 días

Havas Group San Antonio, Costa Rica

Hybrid · Agency: · HPS Magma · Job Description Summary: · Prose on Pixels is a global content at scale agency built to address the marketing challenges of today and deliver meaningful content into the future. We are looking an Operations Manager with a strong background in Digita ...
Operations Manager

hace 1 día

HUBER+SUHNER Heredia, Costa Rica

At HUBER+SUHNER, we design and create essential components that transport power and data through networks. This is how our employees around the globe contribute to a world where people get and stay connected. · **Operations Manager**: · **Heredia** | **Full-time** | **Unlimited** ...
Operations Manager

hace 1 día

Manpowergroup CCA Heredia, Costa Rica

**PRIMARY DUTIES AND RESPONSIBILITIES**: · - Ensure program is operating according to contractual obligation by providing day-to-day guidance to team members, monitoring · compliance to program policies and procedures and turn-around times, and ensuring adherence to quality expec ...
Kyc Operations Readiness Manager

hace 1 día

Citi Heredia, Costa Rica

**The KYC Operations Senior Manager is a senior management-level position responsible for accomplishing results through the management of a team or department to provide Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting services in coordinatio ...
Operational Risk Sr Manager

hace 3 días

Citi Heredia, Costa Rica

This role is Operational Risk Execution for Controls: Operations. Key responsibility is to support and manage the oversight of effective execution of Operational Risk Management Framework including op risk reporting, oversight of completeness of loss reporting, Lessons Learned pr ...
Operations Manager

hace 13 horas

Tek Experts San Pedro, Costa Rica

Overview: · We're in search of an Operations Manager to hold a strategic role in our company, overseeing the distribution of resources throughout Tek Experts. This role is accountable for monitoring and achieving all performance targets and ensuring we strategically meet all SLAs ...
Operations Manager

hace 2 días

Tek Experts San Pedro, Costa Rica

**Overview**: · We're in search of an Operations Manager to hold a strategic role in our company, overseeing the distribution of resources throughout Tek Experts. This role is accountable for monitoring and achieving all performance targets and ensuring we strategically meet all ...
Operations Manager

hace 2 días

Bill Gosling Outsourcing San José, Costa Rica

Bill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the "Apply" button to get started · The Operations Manager is responsible for the overall performance ...
Operations Manager

hace 13 horas

Bill Gosling Outsourcing San José, Costa Rica

**MAKING LIVES BETTER, ONE CONNECTION AT A TIME** · For over 60 years, Bill Gosling Outsourcing has been providing provides business solutions to our clients with various types of services including Customer Service, Accounts Receivable Management, Customer Sales, Contact Centre ...
Icg Kyc Operations Sr Manager

hace 1 día

Citi Heredia, Costa Rica

**The KYC Operations Senior Manager is a senior management-level position responsible for accomplishing results through the management of a team or department to provide Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting services in coordinatio ...
Manager, Sales Operations North America

hace 2 días

Moody's Heredia, Costa Rica

The **Sales Operations Manager** provides revenue, regulatory and project support for the Sales function. Also, it oversights activities after handover to the Ratings Team for new and existing business in assigned countries. Under the direct supervision of the VP, Sales Operation ...
Operational Excellence Manager

hace 1 día

Eaton San José, Costa Rica

Eaton's EPG LAC Latin AmericaCaribbean Division division is currently seeking a Operational Excellence Manager. · **Job responsibilities**: · 1.Operational Excellence Leadership: Lead and champion the implementation of Lean Six Sigma and EQMS methodologies across various function ...
Business Operations Manager

hace 2 días

INTEL San José, Costa Rica

This business operations role oversees day-to-day operations of the team and interfaces with management, other operations managers and corporate departments (HR, Finance) to support and facilitate the below key responsibilities: · - Facilitate team staff and broader organization ...
Finance Operations Manager

hace 13 horas

Splunk OLD (Read Only) San José, Costa Rica

**Responsibilities: I want to and can do that** · - Responsible for FP&A fundamental data validation such as authorization to spend or hire by reviewing/approving purchase orders and hiring requisitions to ensure all relevant financial information is accurately recorded. · - Cons ...
Customer Operations Manager

hace 3 días

Microsoft San José, Costa Rica

**Organization Summary**: · If you love the pursuit of excellence and are inspired by the challenges that come through driving innovations that impact how the world lives, works, and plays, then we invite you to learn more about Microsoft Operations - and the value we deliver acr ...
Legal Operations Manager

hace 2 días

World Business Lenders, LLC San José, Costa Rica

World Business Lenders (WBL) provides general purpose short-term real estate collateralized commercial loans to a broad customer base comprised of small and medium sized businesses throughout the United States that lack access to traditional funding. · This is a Contract/Consulta ...
Quality Operations Manager

hace 3 días

Johnson & Johnson San José, Costa Rica

Diversity, Equity & Inclusion are essential to continue building our history of pioneering and innovation, which has been impacting the health of more than 1 billion patients and consumers every day for more than 130 years. Regardless of your race, belief, sexual orientation, rel ...
Treasury Operations Excellence Manager

hace 1 día

INTEL San José, Costa Rica

The Treasury Operations Excellence Manager reports to the Treasury Operations Controller and is a key member of the Treasury staff. Responsible for managing the team in charge of bank account management, control execution, custody activities, regulatory reporting and compliance, ...
Group Manager, Customer Operations

hace 3 días

Microsoft San José, Costa Rica

**Organization Summary**: · If you love the pursuit of excellence and are inspired by the challenges that come through driving innovations that impact how the world lives, works and plays, then we invite you to learn more about Microsoft Operations - and the value we deliver acro ...
External Manufacturing Operations Manager

hace 2 días

Johnson & Johnson San José, Costa Rica

Diversity, Equity & Inclusion are essential to continue building our history of pioneering and innovation, which has been impacting the health of more than 1 billion patients and consumers every day for more than 130 years. Regardless of your race, belief, sexual orientation, rel ...