- Formulate and define project scope and objectives based on both team member needs and a good understanding of applicable business systems and industry requirements.
- Identify resources needed and work with technology leaders to assign team members.
- Analyze business and user needs then document requirements.
- Set and manage client expectations.
- Manage basic project phases, coordinate, and drive communication, facilitate decisions, and follow through on the execution.
- Manage issues and Risk identified during the project lifecycle.
- Document proper Lessons Learned as part of the project closure.
- Facilitate regular project team meetings.
- Maintain a solid understanding of the PM Methodology.
- Keep business units/stakeholders informed of progress and changes through written or verbal communication and minimize our exposure of risks on a project.
- Effectively apply our project management methodology and project standards as well as help develop best practices and tools for project execution.
- Develop project reporting focused on the quadruple constrain (Scope, Time, Cost and Quality)
- Develop/maintain project timeline and scope per customer requirements.
- Assist the PMO on service and department improvement initiatives.
- Bachelor Degree in Computer/Technology or Project Management related field
- 3+ years of successful IT project management experience
- Understanding of basic Cyber Security practices
- Intermediate-advanced English is a must for communication with global teams
- Strong sense of customer service/orientation
- Strong oral and written communication skills
- Good analytical and problem-solving skills
- Organization and planning skills to effectively prioritize and execute work
- Strong knowledge/usage of MS Office Applications
- Maintain organized and thorough documentation
- Effectively work as individual and/or with others to solve problems
- Proactively and diligently follow up on project activities and deliverables
- Ability to effectively adapt to/manage changes
- Some overtime and/or flexible work schedules may be required
- Some domestic and international travel may be required
- Work remotely from home office (Eastern Time Zone working hours)
- PMI Project Management Certifications
- Knowledge of PMI Methodology
- Use of ServiceNow platform
- ITSM/ITIL foundation
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hace 3 días
Descripción
Empowering people, creating technology.
Responsibilities:
Qualifications:
Preferred: