
Katherine Gamboa Méndez
Atención al Cliente / Soporte
Acerca de Katherine Gamboa Méndez:
Customer Service professional with experience in call center environments.
Skilled in providing empathetic, clear, and solution-oriented support through chat-
based channels. Recognized for strong communication skills, adaptability, and the
ability to work efficiently under pressure while maintaining high customer
satisfaction.
Experiencia
MOVATE:
Customer Service Representative and Technical support (chat support)
March 18, 2024 – December 29, 2025
Provided customer service assistance via chat, maintaining
professional, empathetic, and clear communication at all times.
Identified customer needs efficiently and delivered step-by-step
solutions to resolve issues.
Handled multiple customer interactions simultaneously while
maintaining accuracy and service quality.
Addressed customer concerns following company procedures and
service standards.
Collaborated with internal teams when necessary to ensure effective
resolutions and positive customer experiences.
Educación
Customer Service Representative in Portuguese (Advanced Level) – INA(2024)
Customer Service Certificate – IPEC(2022)
High School Diploma – Liceo Alfredo
González Flores (2018)
Profesionales que compiten con Katherine
Profesionales del mismo sector Atención al Cliente / Soporte que Katherine Gamboa Méndez
Profesionales de diferentes sectores cerca de Heredia, Heredia
Otros usuarios que se llaman Katherine
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