- Lead Support program team or workstreams. Includes creating cohesive program plans and milestones
- Lead collaboration across cross-functional Global Support subject matter experts and delivery leads to identify, design, prioritize, and provide oversight to development and implementation of tools and supporting processes.
- Monitor and report progress against program objectives and goals
- Represent Global Support program priorities and progress to influence and enable corporate initiative.
- Establish quantified business impact goals and measurement models to provide insight, track progress, and inform operations and conceptual planning.
- Develop and execute on internal communications plan
- Identify risks and issues and execute on plans to mitigate or prevent
- Liderar el equipo o los flujos de trabajo del programa de soporte. Incluye la creación de planes e hitos de programas coherentes.
- Liderar la colaboración entre expertos en la materia de soporte global interfuncional y líderes de entrega para identificar, diseñar, priorizar y supervisar el desarrollo y la implementación de herramientas y procesos de soporte.
- Monitorear e informar el progreso en comparación con los objetivos y metas del programa.
- Representar las prioridades y el progreso del programa de soporte global para influir y permitir la iniciativa corporativa.
- Establezca objetivos de impacto empresarial cuantificados y modelos de medición para proporcionar información, realizar un seguimiento del progreso e informar las operaciones y la planificación conceptual.
- Desarrollar y ejecutar el plan de comunicaciones internas.
- Identificar riesgos y problemas y ejecutar planes para mitigar o prevenir.
- 6+ years of experience in PMO/Program Management leadership
- 6+ years in enterprise software application support
- Experience managing cross-functional teams and exemplary program management skills.
- Ability to identify dependencies between complex programs/projects and determine impact.
- Problem solver capable of translating issues into simple terms to facilitate discussion and decision.
- Excellent organizational, presentation and communication skills
- Effective in and experienced in managing cross functional relationships.
- Más de 6 años de experiencia en liderazgo de PMO/Gestión de Programas
- Más de 6 años en soporte de aplicaciones de software empresarial
- Experiencia en la gestión de equipos multifuncionales y habilidades ejemplares de gestión de programas.
- Capacidad para identificar dependencias entre programas/proyectos complejos y determinar el impacto.
- Solucionador de problemas capaz de traducir cuestiones en términos simples para facilitar la discusión y la decisión.
- Excelentes habilidades de organización, presentación y comunicación.
- Eficaz y con experiencia en la gestión de relaciones multifuncionales.
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Program Manager - Heredia, Costa Rica - Workday Costa Rica S.R.L.
hace 6 días
Descripción
About the Role
If you are passionate and driven, believe that the best experience is one delivered together, we'd love to talk to you This role requires all things program management and the willingness to be a change agent in the process. You will partner closely with the program sponsor, business leads and technology teams in defining and executing medium to large, cross-functional programs focused on organization effectiveness and efficiencies aligned with Workday's scale.
We are looking for a program manager who understands the value of structure while balancing the need for agility and innovation within that framework. Leveraging program management best practices, this role will identify and manage scope, dependencies, drive timeline alignment, risk management, health and status reporting and driving on time delivery of outcomes and deliverables.
Please apply with an English version of your CV. Thank you.
Responsibilities
Fluent English at a business level.
Acerca del rol
Si eres apasionado y motivado, crees que la mejor experiencia es la que se vive juntos, nos encantaría hablar contigo Este rol requiere todo lo relacionado con la gestión de programas y la voluntad de ser un agente de cambio en el proceso. Colaborará estrechamente con el patrocinador del programa, los líderes empresariales y los equipos de tecnología para definir y ejecutar programas multifuncionales de tamaño mediano a grande centrados en la eficacia y eficiencia de la organización alineados con la escala de Workday.
Buscamos un director de programa que comprenda el valor de la estructura y al mismo tiempo equilibre la necesidad de agilidad e innovación dentro de ese marco. Aprovechando las mejores prácticas de gestión de programas, esta función identificará y gestionará el alcance, las dependencias, impulsará la alineación de los cronogramas, la gestión de riesgos, los informes de salud y estado e impulsará la entrega puntual de resultados y entregables.
Postúlate con una versión en inglés de tu CV. Gracias.
Responsabilidades
Inglés fluido a nivel empresarial.
About You
Basic Qualifications
Other Qualifications
Cualificaciones básicas
otras calificaciones