- Ensure smooth day-to-day operations by monitoring activities, addressing issues, and optimizing processes for efficiency
- Triage and orchestrate resources based on standard and improved processes to ensure they are utilized effectively and efficiently
- Identify areas for improvement in operational processes, develop strategies for optimization, and implement changes to increase productivity and reduce costs
- Monitor quality operational standards to ensure services meet customer expectations
- Identify potential risks to operations and develop plans to mitigate them, ensuring business continuity and minimizing disruptions
- Develop and manage budgets for operational activities, ensuring resources are allocated effectively
- Track key performance indicators (KPIs) to measure operational performance, analyze data, and prepare reports for management review
- Monitor customer feedback and address issues promptly to maintain high levels of customer satisfaction and loyalty
- Foster open communication channels within the organization to facilitate coordination between departments and resolve conflicts effectively
- Promote a culture of continuous improvement by encouraging innovation, learning, and adaptation to changing market conditions
- Act as a primary point of contact for client communication, addressing any concerns or issues promptly and effectively
- Collaborate with the finance department to manage budgets, track expenses, and forecast resource needs for upcoming projects
- Stay updated on industry trends and emerging technologies in digital production, providing recommendations for adoption or integration as needed
- Drive initiatives to enhance collaboration and communication across geographically dispersed teams, leveraging tools and platforms for remote working client satisfaction
- Bachelor's degree in a relevant field (e.g., Digital, Advertising, Operations, Business Administration) required; Master's degree preferred
- Minimum of 4-5 years of experience in operations, with a focus on process improvement, KPIs tracking, production workflow, business improvement
- Proven track record of successfully leading cross-functional teams and delivering production projects on time and within budget
- Strong understanding of production processes, tools, and technologies
- Excellent communication, negotiation, and interpersonal skills. Proficiency in English (both written and verbal)
- Demonstrated ability to manage multiple projects/initiatives simultaneously in a fast-paced environment
- Proven ability to analyze complex problems, develop innovative solutions, and implement effective strategies to address operational challenges
- Experience in project management, including planning, organizing, and overseeing projects to ensure timely completion and achievement of objectives
- Experience working in an international and multicultural environment
- Proficiency with relevant software and technology tools used in operations management, such as ERP systems, project management software, and data analytics tools
- Experience with Agile methodologies such as Scrum or Kanab, is a plus
-
Operations Manager
Encontrado en: Talent CR S2 - hace 4 días
Havas Health & You San Antonio, Costa Rica De jornada completaJob Description Summary : · Prose on Pixels is a global content at scale agency built to address the marketing challenges of today and deliver meaningful content into the future. We are looking an Operations Manager with a strong background in Digital Production to join our growi ...
-
Operations Manager
Encontrado en: Talent CR S2 - hace 9 horas
Abbott Alajuela, Costa RicaThe Opportunity · This position works out of our Alajuela, Coyol location in the Vascular division that provides innovative, minimally invasive, and cost-effective products for the treatment of vascular disease. · What You'll Do · Manages production activities required for the ...
-
Manager, Operations Training
Encontrado en: Talent CR S2 - hace 1 hora
CooperCompanies Alajuela, Costa Rica De jornada completaCooperSurgical is a leading fertility and women's healthcare company dedicated to putting time on the side of women, babies, and families at the healthcare moments that matter most in life. CooperSurgical is at the forefront of delivering innovative assisted reproductive technolo ...
-
Manager, Global Operations
Encontrado en: Talent CR S2 - hace 2 días
TradeStation Heredia, Costa Rica De jornada completaTradeStation is an · online brokerage firm seeking to level the playing field for self-directed investors and traders, empowering them to claim their individual financial edge. At TradeStation, we're continuously pushing the boundaries of what's possible, encouraging out-of-the- ...
-
Manager, Business Operations
Encontrado en: Talent CR S2 - hace 4 días
Databricks Heredia, Costa RicaDiscoverCustomersPartners · Databricks PlatformIntegrations and DataPricingOpen Source · Databricks for IndustriesCross Industry SolutionsMigration & DeploymentSolution Accelerators · Training and CertificationEventsBlog and PodcastsGet HelpDive Deep · CompanyCareersPressSecurity ...
-
KYC Operations Manager
Encontrado en: beBee S2 CR - hace 4 días
Citigroup Heredia, Costa Rica Paid WorkThe KYC Operations Manager is an intermediate management-level position responsible for providing full leadership and direction to a team of employees to provide Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting services in coordination with t ...
-
KYC Operations Manager Quality
Encontrado en: Talent CR S2 - hace 3 días
Citi Heredia, Costa Rica De jornada completaThe KYC Operations Senior Manager is a senior management-level position responsible for accomplishing results through the management of a team or department to provide Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting services in coordination ...
-
KYC Operations Manager Quality
Encontrado en: beBee S2 CR - hace 2 días
Citigroup Heredia, Costa Rica Paid WorkThe KYC Operations Senior Manager is a senior management-level position responsible for accomplishing results through the management of a team or department to provide Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting services in coordination ...
-
Operational Risk Sr Manager
Encontrado en: Talent CR S2 - hace 3 días
Citi Heredia, Costa Rica De jornada completaThe Operational Risk Sr Manager accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understandin ...
-
Operational Risk Sr Manager
Encontrado en: Talent CR S2 - hace 2 días
11274 Citi Business Services Costa Rica, SRL Heredia, Costa Rica De jornada completaThe Operational Risk Sr Manager accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understandin ...
-
Operational Risk Sr Manager
Encontrado en: beBee S2 CR - hace 2 días
Citigroup Heredia, Costa Rica Paid WorkThe Operational Risk Sr Manager accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understandin ...
-
KYC Operations Manager Quality
Encontrado en: Talent CR S2 - hace 2 días
11274 Citi Business Services Costa Rica, SRL Heredia, Costa Rica De jornada completaThe KYC Operations Senior Manager is a senior management-level position responsible for accomplishing results through the management of a team or department to provide Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting services in coordination ...
-
Supplier Operations Manager/Analyst
Encontrado en: beBee S2 CR - hace 9 horas
HP Inc. Heredia, Costa Rica Paid WorkJob Summary · *This role is responsible for spearheading the enhancement and maintenance of business systems and processes, leveraging industry-specific expertise and advanced methodologies. The role guides innovative solutions and influences client strategies with a strong grasp ...
-
Operations Manager
Encontrado en: Talent CR S2 - hace 1 día
Bill Gosling Outsourcing San Jose, Costa Rica De jornada completaBill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the "Apply" button to get started · MAKING LIVES BETTER, ONE CONNECTION AT A TIME · For over 60 year ...
-
OMM (Operation Material Management )Product Lead
Encontrado en: beBee S2 CR - hace 4 días
Philips Alajuela, Costa Rica De jornada completaJob Title · OMM (Operation Material Management )Product LeadJob Description · OMM (Operation Material Management) Product Lead · This is an exciting opportunity to support Philips' Image Guided Therapy business as a Product Lead by managing the Coronary purchasing product portfol ...
-
Program Manager II, Operational Excellence
Encontrado en: Talent CR S2 - hace 2 días
Amazon Support Services Costa Rica SRL Heredia, Costa Rica De jornada completaLooking to do something nobody else has done? Amazon is seeking a highly motivated Sr. Program Manager who wants to make a true difference in Global AP Payments. With a scale and complexity that does not exist at any other company, this person will drive innovative and cutting-ed ...
-
Operations Manager
Encontrado en: Talent CR S2 - hace 2 días
Tek Experts San Pedro, Costa RicaOverview · We're in search of an Operations Manager to hold a strategic role in our company, overseeing the distribution of resources throughout Tek Experts. This role is accountable for monitoring and achieving all performance targets and ensuring we strategically meet all SLAs ...
-
Operations Deal Manager
Encontrado en: Talent CR S2 - hace 1 hora
Microsoft San Jose, Costa Rica De jornada completaOverview · The Operations Service Center, within Microsoft Business Operations (MBO), provides support for Volume Licensing, Industry Solutions and Unified customers to transact with Microsoft. We are accountable to drive and execute by pursuing process efficiency, timeliness, q ...
-
IT Strategy and Operations Senior Manager
Encontrado en: Recruitics US D C2 - hace 5 días
Boston Consulting Group San Jose, Costa Rica De jornada completaWHAT YOU'LL DO · BCG's IT strategy is a multi-year transformation effort towards becoming a "best-in-class" IT function. The · IT Transformation & tech strategy is responsible for realizing a suite of organization-defining benefits -- · examples of high-priority initiatives incl ...
-
Supervisor, Collections
Encontrado en: Talent CR S2 - hace 2 días
Stryker San Antonio, Costa Rica De jornada completaWhy finance at Stryker? · Are you looking for a profitable and growing company with a great culture and reputation? Stryker was recently named one of the Best Workplace in the WORLD by Fortune Here, you will have many opportunities to learn and grow as we offer development opport ...
Operations Manager - San Antonio, Costa Rica - Red Star Digital CR Limitada
Encontrado en: Talent CR S2 - hace 5 días
Descripción
Description
: Key Responsibilities :
Requirements & Skills:
Contract Type :
PermanentHere at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job.