- Manage area level supplier scorecard.
- If AREA level operational metrics are not in line with HP expectations, work with the country level SOM to define expected corrective action from the supplier.
- Participate and contribute to periodic (probably weekly) performance meetings with the supplier Work with Supplier Management team and AREA ops manager to identify capacity requirements from the supplier.
- Work with Country Level SOM to consolidate HP requirements and feed those to the supplier.
- Escalation path for SDM and others for supplier induced escalations within the AREA. Ensure escalation data is fed to the escalation tracker for monitoring and reporting purposes.
- Proposes and facilitates the advancement, improvement, and upkeep of a client's business systems, processes, and products using industry-specific expertise, advanced methodologies, processes, and tools.
- Assists in developing innovative business solutions and influences the strategic trajectory of clients by capitalizing on a comprehensive understanding of information technology.
- Coordinates the requirements management and the change management processes.
- Directs development of visualization, user experience and configuration elements of solution design.
- Cultivates and maintains both internal and external relationships to oversee scope, schedule, budgets, and expectations.
- Leads business studies, presenting their results to the senior management.
- Coordinates and participates in proposals, feasibility studies, implementations, and new business development.
- Evaluates the business consequences of integrating technology into the present and future business landscape, identifying emerging business prospects.
- Promotes process improvement activities as well as training of peers and clients.
- Applies advanced subject matter knowledge, leads, and contributes to complex projects, and exercises independent judgment in resolving business issues and establishing policies.
- At the AREA level, monitor supplier and HP reporting to ensure KPIs and other data are aligned between supplier data sources and HP data sources.
- Four-year or Graduate Degree in Computer Science, Information Technology, Business Administration, Economics, Statistics, Mathematics, or any other related discipline or commensurate work experience or demonstrated competence.
- Typically has 7-10 years of work experience, preferably in analytics, data science, or a related field.
- International Institute Of Business Analysis (IIBA) Certified
- Certified Business Analysis Professional
- Agile Methodology
- Automation
- Business Analysis
- Business Process
- Business Requirements
- Business Systems Analysis
- Computer Science
- Data Analysis
- Finance
- Marketing
- Process Improvement
- Project Management
- Salesforce
- SAP Applications
- Scrum (Software Development)
- SQL (Programming Language)
- Systems Analysis
- Systems Development Life Cycle
- User Story
- Workflow Management
- Effective Communication
- Results Orientation
- Learning Agility
- Digital Fluency
- Customer Centricity
- Impacts function and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.
- Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors.
- This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
-
Sales Operations Manager
hace 2 horas
DHL Alajuela, Costa RicaEn DHL Express, nuestro propósito es "Conectar a las personas, mejorar vidas". Somos la empresa más internacional del mundo, "la gran máquina amarilla", como nos encanta llamarla. Específicamente en nuestra región de América Central y del Sur, cubrimos 16 países, desde el Parque ...
-
Operations Analyst
hace 5 días
Moody's Heredia, Costa RicaMoody's is a global integrated risk assessment firm that empowers organizations to make better decisions. · **Your role** · The Operations Analyst within the Analyst Eligibility team is responsible for leading the end-to-end process of Key Analyst allocation to credit ratings glo ...
-
Operations Analyst
hace 1 semana
Moody's Heredia, Costa RicaThe Global Assignment Management team is responsible for ensuring that all analyst assignments are in compliance with all applicable regulation and policies including Analyst Rotation requirements globally. This includes review of all pending analyst assignments for compliance wi ...
-
Operations Analyst
hace 1 semana
Moody's Heredia, Costa RicaThe Regulatory Support and Controls (RSC) team supports MIS objectives by providing operational rating process support, implementing process changes and in-business controls, and providing process metrics and analysis. RSC owns and manages the MIS Remediation Program, operational ...
-
Analyst - Operations
hace 3 días
WNS Global Services San José, Costa Rica De jornada completaJob Description · Esta posición se requiere conocimiento del proceso contable completo y otros procesos como: / This position requires knowledge of the complete accounting process and other processes such as: · Control contable de Ingresos, Ventas. / Accounting control of income ...
-
Operations Lead Analyst
hace 3 días
Citi Heredia, Costa Rica**The Operations Lead Analyst, Vice President will be responsible for leading the business office for Stakeholder Services within HR Shared Services. This role will lead projects, coordinate across all regions to prepare business updates, develop organization communications and l ...
-
Associate Operations Analyst
hace 4 días
Moody's Heredia, Costa RicaRating Transaction Services (RTS) owns and manages the MIS Remediation Program, operational control framework and global tactical operations teams as well as supports the end-to-end transactional rating process through workflow coordination and rating desk services. · **RTS is lo ...
-
Security Operations Analyst
hace 1 semana
TTEC Heredia, Costa RicaSecurity Operations Analyst - Remote, Costa Rica · Our Enterprise Services organization is the machine behind our market-facing product and solution areas, enabling each of our segments to deliver for our clients. Whether Information Technology, Finance, Accounting, Tax or Treasu ...
-
Associate Operations Analyst
hace 3 días
Moody's Heredia, Costa RicaRating Transaction Services (RTS) owns and manages the MIS Remediation Program, operational control framework and global tactical operations teams as well as supports the end-to-end transactional rating process through workflow coordination and rating desk services. · **RTS is lo ...
-
Associate Operations Analyst
hace 4 días
Moody's Heredia, Costa RicaWork well with key stakeholders globally to support MIS' strategy and activities. · - Support efforts to standardize operational business processes and improve operating efficiency · - Understand the processes under review and uses critical thinking to ensure that identified risk ...
-
Senior Operations Analyst
hace 4 días
Moody's Heredia, Costa RicaDevelops professional rapport and trust with collaborators globally to support MIS' strategy and activities. · - Handles collaborator expectations and aligns objective of the area under test. · - Focus control testing projects, including reporting, on key risk areas based on obje ...
-
Sales Operations Analyst
hace 1 semana
AlignTech Heredia, Costa Rica**Join a team that is changing millions of lives.** · - Transforming smiles, changing lives_ · At Align Technology, we believe a great smile can transform a person's life, so we create technology that gives people the confidence to take on whatever's next. We revolutionized the o ...
-
Operations Center Analyst
hace 3 días
Auxis Heredia, Costa RicaJob Summary: · **Job Summary**: · The Jr. OC Analyst is responsible for administrating and supporting client's operating system environments according to best practices, while ensuring high levels of system availability and performance. · **Responsibilities**: · **Responsibilitie ...
-
Business Operations Analyst
hace 5 días
Hewlett Packard Enterprise Heredia, Costa RicaBusiness Operations Analyst · This role has been designated as 'Edge', which means you will primarily work outside of an HPE office. · Global Operations prioritizes putting customers and partners first by developing the workforce of the future. This involves strategic, inclusive, ...
-
Procurement Operations Analyst
hace 4 días
Hewlett Packard Enterprise Heredia, Costa RicaProcurement Operations Analyst · This role has been designated as 'Edge', which means you will primarily work outside of an HPE office. · **Job Description**: · Global Operations prioritizes putting customers and partners first by developing the workforce of the future. This invo ...
-
Security Operations Analyst
hace 4 días
Encora Heredia, Costa Rica**Our company**: · Encora is a global Software and Digital Engineering company that helps business overcome the Software Engineering Talent shortage and provides next-gen services and such as Predictive Analysis, Artificial Intelligence & Machine Learning, IoT, Cloud, and Test Au ...
-
Operations Senior Analyst
hace 2 días
Experian Heredia, Costa RicaFull-time · Employee Status: Regular · Role Type: Home · Department: Data Management · Schedule: Full Time · Shift: Day Shift · **Company Description**: · Experian is the world's leading global information services company. During life's big moments - from buying a home or a car, ...
-
Associate Operations Analyst
hace 6 días
Moody's Heredia, Costa RicaMoody's is a global integrated risk assessment firm that empowers organizations to make better decisions. · Moody's empowers people to make better decisions and achieve brighter futures. This is what motivates us to bring out the best in our products and our people. Join us. Forw ...
-
Operations Senior Analyst
hace 3 días
Experian Heredia, Costa Rica**Company Description** · Experian is the world's leading global information services company. During life's big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to ...
-
Marketing Operations Analyst
hace 2 días
Palo Alto Networks Heredia, Costa RicaCompany Description · **Our Mission** · At Palo Alto Networks everything starts and ends with our mission: protecting our way of life in the digital age by preventing successful cyberattacks. It's not a small goal. It isn't simple either, but we aren't in this for the easy answer ...
Supplier Operations Manager/Analyst - Heredia, Costa Rica - HP Inc.
Descripción
Job Summary
*This role is responsible for spearheading the enhancement and maintenance of business systems and processes, leveraging industry-specific expertise and advanced methodologies. The role guides innovative solutions and influences client strategies with a strong grasp of information technology. The role leads the creation of solution designs, fosters relationships for scope management, and presents findings to senior management.
Responsibilities
Education & ExperienceRecommended
Preferred Certifications
Knowledge & Skills
Cross-Org Skills
Impact & Scope
Complexity
Disclaimer
Equal Opportunity Employer (EEO):
HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).