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    Sr. Technical Marketing Engineer - San José, Costa Rica - Splunk Inc

    Splunk Inc
    Splunk Inc San José, Costa Rica

    hace 1 semana

    Default job background
    Descripción

    Splunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best place to work. If you become a Splunker, we want your whole, authentic self, what we call your "million data points". So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you.

    Role Summary

    The Senior Technical Marketing Engineer (TME) brings technical experience and product knowledge to the Marketing team. As a TME, you will create technical sales enablement assets and compelling product demonstrations to illustrate how we address customer challenges, often working in conjunction with a Technical Marketing Manager (TMM). You will develop how-to guides to help practitioner-level customers reach buying decisions. You will collaborate with Product Management, Product Marketing and Sales Engineering to ensure that GTM content is technically accurate and delivers contextually relevant content that resonates with targeted technical personas. You will work with Splunk Technical Sales Enablement as subject matter authority to guide the development of Tech Sales Training and enablement, including New Hire Training.

    What you'll get to do

  • Demonstrate the product capabilities in line with the associated GTM motion, Use Case and product line
  • Create compelling demos, videos, Sales Engineer (SE) sales decks, technical FAQs and related content relating to product launches, campaigns, announcements, live events, etc.
  • Recognize the problems and challenges faced by our customers and build content to address real world business problems and persona-based customer use cases
  • Deliver targeted enablement sessions for Marketing, Sales/SEs, and customers with original assets that drive home the value of Splunk products and resonate with our target personas
  • Address high-level questions about products (implementation, use, scalability, integration) in support of Marketing efforts and Sales opportunities
  • Engage with Sales/SE teams with 1:1 deal support, including opportunity progression, overcoming technical objections and bid/proposal support
  • Directly and frequently support Analyst Relations by providing demo support and explaining technical product features/capabilities
  • Translate Splunk capabilities into customer value by addressing Use Cases and customer pain points
  • Identify gaps and opportunities in our current offerings to better serve customer needs
  • Partner with Product Management to understand and articulate mapping of features to Use Cases.

    • Must-have Qualifications

  • 7+ years demonstrated experience with security, threat prevention, and analytics software
  • 5-7 years experience in tech marketing or sales engineering with five years experience with Splunk products, Splunk Architect preferred
  • Experience with programming/scripting languages, application integration via APIs
  • Consistent record of marketing to a highly technical personas within large organizations. You relate to our to technical buyers and customers within enterprises.

    • Nice-to-have Qualifications

    We've taken special care to separate the must-have qualifications from the nice-to-haves. "Nice-to-have" means just that: Nice. To. Have. So, don't worry if you can't check off every box. We're not hiring a list of bullet points–we're interested in the whole you.

  • Verifiable experience in developing technical marketing assets, sales enablement training, and tools, and presenting live and recorded enablement sessions to technical personas.
  • Expertise and hands-on experience within Security (SIEM, SOAR, Threat Detection and Response) or Observability (Application Performance Monitoring, Infrastructure Monitoring, AIOps, Incident Management) or other DevOps tooling. Industry security certification: CISSP, CISA, CISM, etc.
  • A degree in Computer Science, Engineering, or a related technical field or equivalent professional experience.
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