Bianca Wilson

I am an experienced graphic designer skilled in Interactive Media, Adobe InDesign CC, Adobe Illustrator, Creativity Skills, and English. With a passion for visual communication and storytelling, I strive to create impactful designs that engage and captivate audiences. My expertise lies in creating visually stunning designs for various platforms, including print and digital media. I am proficient in using Adobe InDesign CC, Adobe Illustrator, Adobe Photoshop to bring ideas to life and ensure a seamless user experience.

I am dedicated to delivering high-quality designs that not only meet clients' expectations but also exceed them. I am constantly seeking new challenges and opportunities to expand my skills and stay up-to-date with the latest design trends and technologies.

If you are looking for a skilled and creative graphic designer who can bring your ideas to life, I would be thrilled to collaborate with you.

Sykes-Capital One

Fraud Protection Department

July 2019 to June 2020

• Received inbound calls from customers, managers, and other departments for assistance with fraudulent accounts that needed completed immediately.
• Analyze and investigate fraud trends using existing resources and tools to recommend and deploy measures to control and reduce fraud losses.
• Provide customer service excellence to both internal and external customers.

Selling Support at Amazon

July 2020 - December 2020

• Provide customer service excellence to both internal and external customers including direct email and phone contact, and relationship building.

Premium Selling Support at Amazon (back office)

December 2020- May 2023

• Maintain communication with Vendors for support on driving sales, promotions and product knowledge.
• Developed client service communication skills along with problem solving skills to effectively satisfy customers' needs.

Creative Freelance Graphic Designer

July 2020 - present

• Seeking help clients achieve business development and business growth goals through forward-thinking graphic designs and strategies.
• Conceptualize new designs for marketing material, ads and presentations.
• Unique logo and illustration creations for small businesses.

College

Graphic Design( 3 years)

Universidad Creativa 2019

In process

(December 2023)