- Request package information to vendors and/or carriers, mostly by calls or internet tracking.
- Follow up issues and escalate accordingly.
- Execution of tasks in internal systems based on documentation/instructions.
- Ability to easily read the documentation and seek the information on them.
- When needed, decision making in case of task exceptions.
- Work closely with superiors and teammates to deliver high level of service to our customers.
- Daily communication with KN Colleagues via chat, email or phone in order to clarify exceptions/ mismatches/issues.
- Advance English level – written and oral.
- Intermediate Excel level.
- Ability to work with demanding deadlines.
- Proven analytical and problem solving skills.
- Detail oriented.
- Team work.
- Effective communicator.
- Ability to work independently as well as part of a team.
- Eager to challenges and learn a new process.
- Schedule flexibility.
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KN Global Services HER - Barreal de Heredia, Costa Rica - Kuehne Nagel
Descripción
If you wish to further develop your career with one of the most successful logistics organization, this is an excellent opportunity to join our team.
Your Role
Air Logistics Specialist Quick support local team and USA control towers to confirm priority packages information within logistics chain.Your Responsibilities
+ Responsible for data accuracy:analyzing, checking, preparing, adjusting/correcting, and entering correct data.
The schedule we offer:
Monday to Friday 6:00am to 3:00pm (Off Saturday and Sunday) on-site
Sunday to Thursday 6:00am to 3:00pm (Off Friday and Saturday) on-site