- Manage and maintain datacenter and cloud Observability infrastructure to ensure SLAs are maintained with application and service owners using IAC tooling such as AWS config, CloudFormation, Ansible, or Terraform.
- Identify areas for improvement and develop automation to increase system reliability with scripting languages such as Python or Golang.
- Work closely with partners to craft and develop a variety of features and integrations to increase application and system dependability.
- Identify and resolve application, system, and integration issues to maintain efficient performance in our cloud based environments.
- Contribute to defining a full SLA supported matrix to improve MTTD/MTTR for customer services.
- Join the on-call rotation to respond to high-priority incidents with the goal of minimal downtime (minimal MTTR).
- Document and maintain up-to-date system procedures, configurations, resolution guides, and standard processes as reference material for the team.
- Demonstrated ability in DevOps / SRE focused environments.
- Foundational understanding of a scripting language (Golang, Python).
- Validated experience managing AWS or other Public Cloud platforms.
- Practical knowledge of a number of Operating Systems, including Linux (Ubuntu/RHEL) and Windows.
- Proficiency using Configuration Management tools like Ansible/Chef/Puppet.
- Familiarity with using CI/CD pipeline tool experience (e.g. Jenkins, GitLab, GitHub).
- An understanding of networking concepts and Internet protocols.
- Ability to communicate technical concepts clearly to customers and upper management.
- A strong desire to automate and solution issues with code.
- Understanding of the pillars of Observability and OpenTelemetry (OTel).
- Experience with F5 Network Load Balancing.
- Familiarity with cloud-native serverless architectures and container orchestration.
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Amazon Support Services Costa Rica SRL San José, Costa Rica De jornada completaThe Corporate Infrastructure Services (CIS) Procurement Specialist is responsible for sourcing, from Request for Quote (RFQ) through invoice receipt, the critical materials, hardware, and labor that support the deployment of Corporate IT Infrastructure. This resource will serve a ...
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DHL Heredia, Costa Rica**About DHL Group and CRE**: · DHL Group the logistics provider of the world with over 580,000 employees in more than 220 countries and territories. We are an organization that is not just moving goods around, we have a very clear purpose, and we are: Connecting People. Improving ...
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Pfizer San José, Costa Rica De jornada completaROLE SUMMARY · Pfizer's Global Information Security (GIS) organization delivers proactive cyber defense for the global enterprise. Our mission is to secure all of Pfizer's digital information assets ranging from our scientific breakthroughs to the manufacturing floor, and out to ...
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Amazon Support Services Costa Rica SRL - B20 San José, Costa Rica De jornada completaWe are looking for an experienced Systems Development with deep expertise in designing and supporting enterprise-scale infrastructure. You will be responsible for the design, implementation and quality of services you deliver to Amazionians. · Who are you? You have a strong under ...
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SR Data
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Test Engineer III-Calibrations
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Boston Scientific Cartago, Costa RicaAdditional Locations: N/A · Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance · At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing sc ...
Observability Engineer, Corporate Infrastructure - San José, Costa Rica - Splunk Inc
Descripción
Splunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best place to work. If you become a Splunker, we want your whole, authentic self, what we call your "million data points". So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you.Role Summary
We are actively seeking an Observability Engineer with a real passion for automation to help build scalable tools to run our distributed systems. You will be responsible for expanding and supporting the infrastructure platform services we provide to Splunk, as well as engaging with other teams to help improve efficiency and optimize our infrastructure. You're also an individual who's motivated by technology and enjoys automation and problem-solving. We work hard, we like to challenge the status quo, and we enjoy having funYour Continual Impact
Must-have Qualifications
Nice-to-have Qualifications