Yikza Mora

As a Collection Specialist, I am dedicated to ensuring the timely recovery of outstanding debts while maintaining professional relationships with clients. With experience in negotiating payments and managing accounts, I specialize in identifying issues, offering flexible solutions, and ensuring compliance with financial regulations. My attention to detail, effective communication skills, and ability to handle complex situations make me an asset in optimizing debt recovery processes and maintaining strong client relationships.

“I have experience as a Collection Specialist, managing both consumer and commercial accounts. My responsibilities have included contacting customers to collect overdue payments, negotiating payment plans, and maintaining detailed records of communications. I am well-versed in debt recovery techniques, utilizing a range of strategies to ensure timely payments while maintaining positive relationships with clients. I am also experienced in handling escalated accounts and resolving disputes in accordance with company policies and legal regulations. 

A highly skilled and motivated professional with a strong academic foundation in public administration, legal principles, and governance. Completed comprehensive studies in the intersection of administration, law, and policy, equipping with expertise in legal frameworks, public sector management, and ethical governance. Proficient in legal research, policy analysis, and public administration practices, with a commitment to promoting transparency, fairness, and justice in organizational and governmental operations.