Tracy Paola Loria Gonzalez

Motivated Human Resources Professional with a drive for serving as a dedicated support specialist. Be an energetic team member that works hard to make a difference inside and outside the company. Experienced in handling multiple tasks, problem-solving, and exceptional attention to detail.

HR Assistant II A

• Handled employee's complaints with empathy and composure. 
• Worked hand-to-hand and maintained successful partnerships with different teams such as Benefits, Disability, Leave of absence, Payroll, and Career Choice.

Onboarding Associate

• Worked as an enthusiastic and knowledgeable Onboarding Associate. 
• Managed new hire relations through communication and helpful interactions. 
• Worked hand-to-hand with clients to organize, streamline and oversee the onboarding process of new hires. 
• Proactively participated in meetings and helped create new practices. Trained and coached new staff members. 

Receptionist Administrator 

• Greeted incoming visitors and employees professionally and provided friendly, knowledgeable assistance. 
• Answered calls, responded to emails, and spoke with clients face-to-face. 
• Took delivery of packages and documents, applying appropriate internal policies relating to the chain of possession. 
• Helped employees with different tasks on a daily basis. Worked to ensure a positive and hassle-free environment for the company

• MBA: Organizational and Industrial Psychology, Universidad Latina De Costa Rica
• Specialization: Leadership and Talent Development, Tecnológico De Costa Rica 
• Bachelor of Administrative Studies: Business Administration in HR, Universidad Latina De Costa Rica