
Mario Ballestero Murillo
IT Service Delivery Manager|Business Administrator
Administrativo
Acerca de Mario Ballestero Murillo:
Results-driven IT Service Delivery Manager with over 15 years of experience in IT operations and team
leadership. Proven track record in managing service desk operations, infrastructure, and implementing IT standards across multiple locations. Demonstrated expertise in stakeholder management, service
level agreement compliance, and driving operational excellence through process optimization.
Bilingual professional skilled in leading cross-functional teams and managing complex IT environments
while maintaining high service availability and customer satisfaction.
Experiencia
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Educación
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