Sobre Marcelo Moraga:
Quality-oriented mindset, strong creative and analytical skills, effective multi-tasking handling along with proficient personal interaction to exceed and achieve objectives. High identification and commitment to customer service and achievement of goals and objectives based for the company's goals. Team player with an eye for detail, cross-functional leadership, seeker to innovate, outperform, and overcome tasks on a formal and responsible matter.
Experiencia
Customer Success Agent 2019-2019
Concentrix - Cigna
5 Times Top Performer. Being empathic granted me a deeper understanding of people's interactive mechanisms, thus allowing me to successfully accomplish my team's goal and great customer satisfaction
Appraiser's Assistant 2018-2019
MAECRE
Responsible for loading, extracting, and interpreting raw data
Advising methodological frameworks to improve quality and time
Strong communication with US agents; appraisers
Ads Engagement and Trafficking Manager 2019-2023
EN - ES Consultant and Full Time Manager
Effectively managed ad comments and engagement for company's monthly US$1M+ Facebook ad sets, for a portfolio of 30+ products, in two languages.
Reviewing and engaging with over 1,500 comments weekly, guaranteeing our presence and ensuring that all products and company values are perceived correctly, with the purpose of increasing brand awareness & exposure, traffic and revenue.
Created sentiment reports & contributed as a main qualitative feedback provider for ads performance with the goal of achieving a positive ROAS.
Effectively managed comment trafficking for multi-million dollar Facebook ad campaigns
Designed, scheduled, and followed ad campaings
Monthly ROI delivery; Interactions, Comments, Demographics, Engagement, and Visions
Developed big data projects, gathering and analyzing impressions, interactions, and brand awareness Agorapulse and Sprout-Social Expertise
Educación
Microsoft Office Principles
SalesForce Starting March 2023
Super Brain - Jim Kwik
Authentic Networking - Keith Ferrazzi
Disruptive Entrepreneurship - Richard Branson
Profesionales del mismo sector Marketing / Publicidad / Relaciones Públicas que Marcelo Moraga
Profesionales de diferentes sectores cerca de Salitral, Santa Ana
Otros usuarios que se llaman Marcelo
Trabajos cerca de Salitral, Santa Ana
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Asociado/a de Adquisiciones
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