Laura Rivera Fernandez

Four years of experience as an Administrator / Operations Management and three years as a specialist in information security. The achievement to highlight consists of the complete certification of two companies in the USA and Costa Rica with ISO 27001, follow-up audits in information security and cycle of continuous improvement both at the administrative level and in ISO 27001, knowledge in Fintech companies as well as in technological companies that develop Software.

Experience in the area of Human Resources, payroll, problem solving, performance evaluation, business administration in the Free Zone, experience with customs auditing in the free zone regime, assistance in the General Administration of a condominium, assistance in airbnb services and reservations, and agenda organization.

I am currently studying UX/UI since creativity and order is one of my greatest Skills, adding that my studies in Marketing go hand in hand with the user experience or user person, for this reason I am passionate about UX/UI.

Labor background

Tester in Project called Constellation (2021- Currently)

This opportunity was born thanks to the support of the company to put into practice what they learned at the university and thus gain experience.

• Functionality tests are being carried out in the project for both Mobile and Web.
• Study of the user experience in the application.
• Sending certifications for the tiles and connectors of the different companies within Constellation.
• Experience in Jira, Miro and Figma
• It is my second internship as PO in the company with a team of 5 people with agile methodology.

Security of the information at 10Pearls (2021- Present)

• ISO 27001 Certification at 10 Pearls LLC
• Audit experience in Microsoft 365 Exchange.
• Administration in the process of Termination of Contracts, deletion of accounts, withdrawal of access and copying of files in Microsoft 365 Exchange.
• Experience in acquisition of other companies.
• Administration of multiple applications such as Jira, Miro, Confluence, BaseCamp, Slack, TeamGantt, Adobe and DocuSign.
• Crowdstrike Management - cloud solution that unifies antivirus (NGAV), endpoint detection and response (EDR), device control, vulnerability assessment, and IT hygiene.
• Creating DPL Policies in Microsoft Purview
• Updating documentation of Policies related to information security and company disasters and incidents.
• Creation of phishing campaigns for company employees.
• Support in the area of ​​Human Resources and operations.
• Implementation, tutorials and organization of the hiring process of a new HR tool called Greenhouse for the entire company of 10 Pearls in Central America and the United States

Office Manager at Xtensifi (2019-2021) 

A development company specialized in finance (Fintech)Experience in the implementation and development of ISO 27001.

• Cycle of continuous improvement in the implementation of security and information.
• Application of security standards to the company, MVP
• Certificate in the theoretical-practical workshop "Customs audit in the free zone regime"
• Experience as Product Owner in an internal project, Scrum Master in internal projects
• HR support experience
• Inventory free zone
• Payroll
• Payment control
• marketing plan
• People Management

Academic training
 

• Santa Ana High School (2006-2010)
• Ulatina- Administration with emphasis on Marketing and Sales
• Cultural center -English
• Customs Audit Course under the Free Zone Regime

In progress:

• Udemy - UX Design: UX/UI User Experience + Figma 2023 Udemy
• Creative University - UX/UI Certification
• CSS, HTML and A11 study - on my own