Etienne Solano Madrigal

Bilingual Secretary, Office assistant.

Atención al Cliente / Soporte

Guadalupe, Goicoechea

Acerca de Etienne Solano Madrigal:

I consider myself a proactive individual willing to gain more experience and knowledge in various areas, both professionally and personally. I have diverse experience as a Bilingual Secretary and Administrative Assistant. Additionally, I am highly creative with an artistic vision and focus, having studied operatic singing, drawing, acting, literature, and dance. As a result, I have performed in various major national shows.

I am continually growing emotionally, physically, and in terms of health, maintaining a healthy lifestyle to ensure a stable and effective life. I am seeking a position where I can enhance and implement my skills to grow exponentially in my professional field. I aim to become a valuable asset to the company, contributing to its success and improving its operational efficiency.

Experiencia

Throughout my career, I have built a strong formation in administration assistance and customer service, developing skills in organization and process management. At Doshas Terapias Integrales (2021-2023), I worked as a Medical Office Assistant where I managed and scheduled appointments using SimplyBook.me, organized both physical and digital files, and handled billing in Excel. This role allowed me to coordinate office operations, reduce the need for external accounting expenses, and increase patient throughput.

Additionally, during my time at Cellphone Mayorista (2020), I served as a Distributor, Sales, and Customer Service Agent. I was responsible for making sales through social media, managing inventory, and organizing the warehouse, which improved client service and operational efficiency. My experience as a Bilingual Secretary at ILovePoker (2020) involved checking online quality assurance, managing communications, and assisting affiliates, while my role as an Executive Secretary at Radio María S.A (2019) included supervising projects and handling documentation. I am currently pursuing a specialization in Game Design and Programming at the Universidad Latinoamericana de Ciencia y Tecnología and have completed studies in Operatic Singing at the Universidad de Costa Rica. My certifications in Advanced English and Costa Rican Sign Language, combined with my proficiency in Microsoft 365, Zoom, and Google Teams, enhance my ability to effectively tackle administrative and support roles.