Douglas Jimenez

As a Team Lead and UX/UI Analyst, I specialize in efficient work distribution, ensuring optimal team performance and timely task completion. I excel at balancing creativity and logic, applying innovative UX/UI design principles while maintaining structured problem-solving skills. My role requires a keen eye for detail, accuracy, and compliance, particularly in customs-related processes, where I uphold high performance standards and meet Service Level Agreements (SLAs) consistently.

• 2024 Kuehne - Nagel Ux/ui
  I collaborated closely with the Automation department to optimize the Automated File Viewer tool in Figma. Our goal was to enhance the user experience by making the interface more intuitive and efficient while ensuring that improvements did not negatively impact production workflows or quality standards. Throughout the project, we conducted user testing and gathered feedback to identify areas of improvement, implementing changes that streamlined processes and reduced potential errors. As a result, the tool became more reliable and user-friendly, significantly benefiting daily operations.
  
  2022-2024 Custom Team Lead Admin Desk Canada
   
• I was responsible for creating customs declarations for various modes of transportation, ensuring compliance with all regulatory requirements. My role included distributing work among team members to optimize efficiency and ensure timely task completion. Additionally, I remained committed to meeting Service Level Agreements (SLAs).
• I gained experience in monitoring systems using Kibana, with a strong focus on creating and managing filters and dashboards. I developed custom dashboards to effectively visualize and analyze data, ensuring real-time system performance and operational insights. I also implemented filters to streamline data analysis and improve the accuracy of monitoring processes.

2024 Technical: Animator 2D 
2025 - UX/UI Design + Web and Mobile Design