Bryan Bocarino

Persona con gran motivación, facilidad de aprender diferentes proceso y grandes deseos de superación. Con experiencia de trabajo en ambientes de cambio continuo, bajo presión y orientados a meas y resultados.

Private investigador

                                                                                        03/2021 - Presente

• Identify and process information useful to the client's objectives.
• Gather information on the particular case.
• Conduct surveillance and intelligence work.
• Create investigation strategies.

G4S Costa Rica

Security supervisor                                                       09/2017 – 02/2021

• Safeguarding the company's assets.
• Monitoring security cameras.
• Ensure compliance with internal security policies.
• Maintain an updated and orderly record of goods and people entering the building.
• Escort personnel.
• Report suspicious attitudes that threaten the safety of employees, as well as mitigate risks.
• Creation and activation of badges.
• Attending visitors and providing them with guidance in both Spanish and English.
• Create and send reports on special events to the different departments involved, maintaining efficient communication.
• Conflict resolution of the personnel in charge, ensuring performance, as well as disciplinary processes of the same.

Achievements

• Creation of new procedures, such as handling of departures and arrivals of security officers to maintain better control of the operation, reducing late arrivals by 50%.
• Incorporation of one-on-one meetings with officers to learn how they feel about the company and get feedback on process improvements; as a result, officers began to perform better.
• Created and facilitated training for officers on challenging topics for the operation such as active shooter, asset loss prevention, revenue control, accident management, etc.

CSC Internacional Securitas

Security coordinator                                                     02/2013 – 08/2016

• Provide excellent customer service, inventory incoming and outgoing vehicles, control personnel access and ensure satisfactory completion of all assigned tasks.
• Develop procedures, as well as analyze risks for incident prevention.
• Coordinate the security department and manage personnel.

Achievements

• Implementation of a daily performance report of the officer to determine areas of improvement and create strategies based on these.
• Improvement in the scanning process with which there was a decrease in the loss of company assets by 60%.
• Improvement in the feeding time of the officers working with the same number of officers but changing the role of one of them.

M y R Dos

Security officer                                                                       07/2010 – 09/2012

• Ensuring that all security processes of the company were complied with and providing excellent customer service as he had contact with all employees of the company to which security services were provided.
• Access control of personnel and assets.

• Bachelor’s degree in criminology - ULICORI.
• English level: Intermediate - Centro Cultural Costarricense Norteamericano, in progress.
• CPR and First Aid Course.
• Basic Private Security Course.
• Theoretical and Practical Course on Weapons Carrying.
• Food Safety Course.
• B-1 Driver's License.
• Prevention of Money Laundering and Financing of Terrorism - BASC.
• Corruption and its effect on the integrity of the global supply chain - BASC.
• Second International Security Congress - International Network of Security Professionals.
• The role of the criminologist in companies - ISEC.