Andrés Lopez

I am an innovative person who is humble, open to facing new challenges and experiences. 
I always make my best effort to accomplish the taks assigned to me, able to work under 
pressure and help others. I am capable of learning the new things they teach me in orden 
to be better day by day.
 

Information Technology Support EngineerInformation Technology Support Engineer

360 Servicios Corporativos ·

may. 2022 - abr. 2023 · 

San José, Costa RicaSan José, Costa Rica 

Responsible for the operation of the contact center functions: 

• Configuration and maintenance of new desktops (MacOS, Linux, Windows), printers, mobile devices and other technological tools. 

• Administration and configuration of LAN networks. 

• Administration and configuration of VoIP phones. 

• Responsible for resolving helpdesk tickets, emails in the use of uContact CRM 

•CCTV system configuration. 

•Responsible for the inventory in terms of purchased peripherals. 

•Responsible for purchasing required computer equipment.

Programador Jr

ExtremeTech Jornada completa

Fechas de empleo sept 2020 – oct 2021

Duración del empleo 1 año y 2 meses

Ubicación La Valencia, Heredia, Heredia, Costa Rica

Extremetech, Heredia, La Valencia

Collaborated with the IT department to determine the organizational need and design an ordering system.
Assisted the senior developer regularly with various tasks, which resulted in learning additional scripting languages(HTML, CSS, PHP, Laravel, JavaScript, Vue.js).

Remote Worker Professional Certificate - RWPC 

CertiProfCertiProf Expedición: ene. 2023

 ID de la credencial 82147633

MTCNA

uCSmartBusiness Expedición oct. 2022 · Vencimiento: oct. 2025

ID de la credencial 2210NA3814

Universidad Latina de Costa Rica

Bachiller Ingeniería Sistemas Computacionales

Ingeniería informática

Fecha de graduación 2016 – 2020 

VMEduVMEdu

Scrum Fundamentals 2020 - 2020

Scrum Fundamentals Certified - Español