Andrea Miranda

Professional with more than 10 years of experience. I am characterized by efficient management of my time. I always like to work in search of results and improvements for the company, I maintain relationships of trust and respect, I really enjoy helping to create environments of camaraderie and teamwork, I have had staff in my charge and I fulfill all my commitments in the best possible time and with an excellent quality.

Senior Vendor Direct Agreements 
Analysis of commercial agreements in the AS/400 – AS240 – SUS system.

• Responsible for providing CE01 support in internal audits.
• Support to the Supplier Support team and leadership. [5 FTE's]
• Analysis of commercial agreements, updating, elimination, creation of new agreements and modifications according to the rate agreed in the EIPA's and conversations with the Sourcing Managers.
• In charge of the queue and distribution of work to CE01 and Cash Application colleagues and the distributions of the agreements.

Senior Supplier Support
Participation in the migration of the Supplier Support process from the U.S.A.

• Analysis of approximately 1300 tickets per week in the Salesforce system.
• Responsible for creating purchase orders in the JDE-AS/400 – RME system. Advice and support to buyers with the ETAS of the product.
• Support to the AP team with the recreation of invoices that were deleted. Responsible for providing support to the Hawaii team with the creation of new orders.
• In charge of team reports and metrics.
• In charge of the queue and distribution of work to colleagues.

Junior Analyst PRTP (AP)
Participation in the migration of the Non PO process. Migration from the CBS of Nicaragua to the CBS of Costa Rica and the OF process in the JDE system. (AS400)

• Analysis of digital invoices through the Workflow Tool and the SAP system and in charge of creating financial orders (OF's) in the JDE-AS/400 system.
• Owner of the Non-PO Nicaragua process.
• Sending approvals to the internal control team, reversal of records and audits.
• DGI, IR and PMD records and payment of all municipal taxes, public services, vehicle insurance, administrative rents, returns and project withholdings. Mass registration entry using Winshuttle templates.
• Training new colleagues.

Senior Supply Chain Coordinator 
Participation in the migration of the entire purchasing process from the Philippines to Costa Rica.

• Owner of the license billing process through Excel reports and the SAP system, support the rest of the team.
• In charge of purchasing Microsoft, McAfee and Adobe licenses on different portals and using the SAP system.
• Make manual purchases from different brands. Creation of purchase orders. (PO in SAP) Formalize purchases via portal.
• In charge of making purchases in the JDE system, creating the PO (SKU-P/N# of material) and following up on the purchase. (via air or sea)
• Owner of the Cisco Chile process, delicate and meticulous Senior process. Hardware purchases, manual, partial and direct purchases from the factory or from the USA through a tool called JDE. (AS400)
• In charge of assigning work to the rest of the team and training new colleagues.
• Collaboration with the HR department in social activities of the company. Other functions: In my team I was in charge of social activities, special dates and birthdays, decorations, purchases of items and in this way I helped create a pleasant and motivating environment for others.

Credit Analyst-Balanced Scorecard 
Owner of the process called Score Card, in charge of preparing matrix reports so that the credit department could carry out its work based on those reports.

• In charge of distributing credits to analyst agents by geographic location and different characteristics.
• Backup of the deletion process, a process which was responsible for analyzing that the capital was successfully recovered and thus closing the cases.
• Recognition of my work through a certificate of excellence and an award.

Account Payable USA / CANADA 
Analysis of digital invoices from the United States, data verification according to the company's requirements and rules.

• Entry of invoices into the SAP system.
• Audit of each of the records to verify that the information is correct.
• Process accounts payable for Canada.
• I received recognition for speed, invoice production, and quality.
• Analysis and creation of PO's with a productivity of 300 daily purchases.

Universidad Hispanoamericana - Bachelor in Bilingual Preschool | Year 2014

Politecnico Internacional - English | Year 2020

Instituto Nacional de Aprendizaje - Computer Equipment Operator | Year 2009 

Universidad San Marcos - Technical in Human Resources | Year 2019

IM CR Basics: (Business & Leadership training) - Ingram Micro | Year 2018

Casa Brasileira - Portuguese Language | Year 2023

Topics: Voice of the Customer (VOC) and Voice of the Business (VOB) / SLAs and KPIs / Productivity and Quality / Reports and Analysis / Lean Basic and tools / Values & Local laws and policies / Entry lever interview guide / 1:1 meetings / Emotional Intelligence.

Excel Camp Boot - Basic-Intermediate-Advanced - Genpact | Year 2024