Alonso Aguilar

Proactivo, trabajo en equipo, dispuesto a ayudar

El punto Hotelero-Customer service 
20/2/2015 – 1/8/2015
At the Hotelero Point I was in charge for opening and closing the 
premises, general cleaning and displaying the products on shelves, in 
the same way talking directly with national and foreign clients and 
dealing with different hotels in the area; in addition to making weekly 
product orders to different suppliers.
Hotel San Bosco-Receptionist 
15/8/2015 – 4/3/2018
Customer service to local and foreign people, charges of different 
services in local and foreign currency, making reservations to the hotel 
and for other companies by phone and email (tour operators, 
restaurants, rent a car, hotels). 
IT services
9/3/2018 – 1/3/2019
I used to sell professional services to the company "IT Empresarial", 
where I solved faults such as: communication failure between 
computers and printers or other equipment, UTP / ethernet wiring, 
cleaning of computer equipment and installation of basic software.
Concentrix-Technical support
10/5/2019 – 15/11/2021
We gave worldwide software and hardware technical support to 
resolve different issues, I gave support by phone, chat and email.
Smile Direct Club
20/11/2021 -26/10/2022
At smile direct club I was on the customer care team. I gave general 
support about our dental products as shipping, update information on 
account, sell products and resolve different inconveniences with 
dental aligners.

Operator of office applications (INA)
High school education
Customer service (INA)
Basic English Advanced B1 (UPA)
Conversational English 1, 2 and 3 (UTN)
Basic and intermediate English 1 (INA)
English- Level: B2 BELT Test