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Alison Hernandez Ramirez

Alison Hernandez Ramirez

IT Support Specialist

Tecnología / Internet

Alajuela, Alajuela

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Acerca de Alison Hernandez Ramirez:

IT Specialist dedicated and experienced with 5+ years in the field, seeking to leverage knowledge in leadership roles, as well as continue to expand on it to drive positive change within the company.

Experiencia

- Assisted with scheduling, service protocol improvements, and quality assurance.
- Trained new employees and explained protocols clearly and efficiently.
- Built and maintained successful relationships with team members and management.
- Researched issues on various computer systems and databases to resolve complaints, answer inquiries, and outline solutions.
- Achieved consistent rankings in monthly metrics in both level 1 and level 2 support.
- Provided thorough support and problem resolution for team members and clients.

Educación

High School diploma, Liceo Monseñor Ruben Odio Herrera, 2012

Profesionales del mismo sector Tecnología / Internet que Alison Hernandez Ramirez

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Otros usuarios que se llaman Alison

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