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KN Global Services HER - Ulloa, Costa Rica - Kuehne+Nagel
Descripción
JOB DESCRIPTION If you wish to further develop your career with one of the most successful logistics organization, this is an excellent opportunity to join our team.
Your RoleThe Process Specialist performs an ongoing review of processes at KNGS with the goal of improving operational efficiency, standardization, quality, automation (either E-Touch or RPA), eliminating waste and increasing system utilization.
In addition, s/he develops strategies to implement and help implement the above objectives.Your Responsibilities
+ Review KNGS Processes using `Tools and Methods ́ concept trained by the Global Airfreight Process Team.
+ Document Process reviews using BPMN and recording in Jira (SSCPO Project) and WIKI, based on Global Air standards and KNGS global transparency recording.
+ Focus on Processes with highest potentials for improvement and volumes, as decided by superior.
+ Engage with other GS site Support/Process Specialist teams to share best practices and improvement opportunities.
+ Review main Processes, as defined by superior, to find commonalities and potential synergies.
+ Regular engagement with the RPA Automation team to identify opportunities.
+ Review BAM and reporting tools to identify performance challenges resulting from Process definition.
+ Work with the KNGS Super User and Trainer to stay knowledgeable in System functionality and operational developments.
+ Work and engage with the KNGS Super User, Trainer, Team Leads, and ABP's if needed, in order to perform a comprehensive review and maximize improvement opportunities.
+ Maintain alignment with the Regional Process Team and ABP's for strategic direction.
+ Engage with stakeholders to review results and findings from improvement projects.
+ Timely update of JIRA and all other communication and demand tools.
+ Confidential handling of statistics and Customer Country particulars.
+ The schedule we offer: Monday to Friday 7:45am to 4:45pm (option 6:00am a 3:00pm) 100% on-site.
Your Skills and Experiences
+ At Least High school diploma.
+ Advanced English level – written and oral.
+ Intermediate - Advanced Excel level.
+ Lean Six Sigma Yellow/Green Belt Certification or similar.
+ Preferably with knowledge in the air logistics field.
+ Knowledge of KN processes, systems, operations, productsand services.
+ Project management experience
+ Organized, self-disciplined and motivated.
+ Communication and negotiation skills.
+ Team Player.
Good Reasons to Join
We offer competitive compensation, a comprehensive benefits package, employee discounts, tuition reimbursement, excellent training programs and a highly dynamic global work environment.