Deal Desk Specialist - San José, Costa Rica - Smartsheet

Smartsheet

Empresa verificada

San José, Costa Rica

hace 1 semana

Publicado por:

Andrea Rodríguez

beBee Recruiter

Descripción

Smartsheet is looking for a Deal Desk Specialist to join our Finance Operations team supporting the Global Sales and Finance Operations teams with facilitation of deals through the Quote to Cash sales cycle.

You will work with essential partners across Sales, Professional Services, Legal, Privacy, Finance, Security, Compliance, Product and Revenue Recognition Accounting teams to ensure deals are structured and negotiated to comply with Smartsheet policies.

In 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to achieve their very best work.

Today, we provide a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better outcomes.

You will report to our Deal Desk Manager located in our Bellevue office, but this role will be based in Costa Rica.

You Will:

Be a trusted advisor to the Global Sales Teams and support other team members throughout the sales cycle to expedite deal execution
Create custom order forms and give guidance on non standard deal structures
Work with different teams including Sales, Finance, Legal, Deal Operations, Pricing, Billing, and Compliance to address custom deal requirements
Lead deal through appropriate approval level
Manage various contract signatures via DocuSign
Follow a sameday response commitment to set service standards that can be relied upon
Ensure all approved requests have been documented observing Finance Operations and accounting processes
Ensure compliance with internal controls and work towards zero processing errors
Review submitted Deal Requests for accuracy and conformance to Smartsheet sales order acceptance policies
Support our sales team to resolve inquiries throughout the sales process

You Have:

2+ years of relevant Deal Desk or Sales Support experience in a SaaS company with Direct, Channel, Government, Services, and International Sales.
An understanding of sales process, Billing, revenue recognition including structuring of a deal and contract management.
Strong experience building interpersonal relationships to regularly challenge the status quo
Affect change within the organization to improve processes
Work flexible hours on a rotating schedule for coverage to support EMEA and APAC Sales teams
Working knowledge of Salesforce, CPQ, Netsuite, or similar systems CRM and ERP systems

Perks & Benefits:

Fully paid Health & Life insurance for fulltime employees and family members
Monthly stipend to support your work and productivity
12 days paid Vacation + Flexible Time Away Program
20 weeks fully paid Maternity Leave
12 weeks fully paid Paternity/Adoption Leave
Personal paid Volunteer Day to support our community
Opportunities for professional growth and development including access to LinkedIn Learning online courses
Company Funded Perks including a counseling membership and your own personal Smartsheet account
Teleworking options from any registered location in Costa Rica (role specific)

Equal Opportunity Employer:

Smartsheet is an Equal Opportunity Employer committed to fostering an inclusive environment with the best employees.

We provide employment opportunities without regard to any legally protected status in accordance with applicable laws in the US, UK, Australia, Costa Rica, and Germany.

If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

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