Client Ops Senior Analyst - Heredia, Costa Rica - Publicis Global Delivery

Descripción

As part of the Operations team, you will support our media and finance teams by handling various functions involved in the media billing process and other administrative duties.

• Data entry
• Support media billing processes
• Liaise with agency support services and vendors to resolve media billing issues
• Identify and reconcile discrepant invoices
• Request and process credits
• Source and compile information for client reporting
• Tracking client purchase orders and YTD media and fee billing
• Supporting vendor compliance processes
• Keeping track of media authorizations

If you are someone who is willing to take on new challenges and work in a dynamic and fast paced work environment, you are the right candidate for us

• Bachelor's degree
• English B2
• Intermediate expert use of Microsoft Office software, especially Microsoft Excel (Pivot Tables, V-Lookups)
• Detail-oriented, and comfortable working with numbers
• Ability to thrive in a fast-paced environment
• Strong team player with the ability to work on own initiative and occasionally unsupervised
• Ability to communicate effectively by telephone, in writing, or in person
• Positive, can-do attitude

• Employee engagement activities and events
• Work from Home
• Technical trainings, soft skills development, technical certifications, access to online libraries and e-learning platforms
• Find your path Program
• You will have a coach that will support and help you grow
• Level up Program