Lam Msol Operations Document Controller - San José, Costa Rica - Emerson

Emerson

Empresa verificada

San José, Costa Rica

hace 1 semana

Publicado por:

Andrea Rodríguez

beBee Recruiter

Descripción

CORE RESPONSIBILITES

Manage and control documentation according to the schedule ensuring mínimal impact to the order.
Work with order and project teams during proposal and execution to define documentation requirements including; deliverable recommendations, timeline for submittals and deviations and clarifications.
Utilize DocPro or equivalent for all documentation tasks including planning, managing, tracking, submittal, storage and generating status reports.
Gather required documentation for the order including delegating tasks and working cooperatively with internal teams.
Responsible for document submission, managing customer responses and submission of revisions.
Participate in KOM and other internal/ external meetings representing the documentation needs and risks.
Provide ongoing communication and support to the Order and/or Project Manager and project and/or order teams, including providing documentation status and updates on any risks.
Provide preliminary & final documentation that accurately meets customer requirements and ensures the highest quality standards of deliverables are maintained.
Update and provide documents/ reports as needed by the MSOL organization to monitor and control the orders; including project/order plan, schedule, risk register, performance metrics and other documents as needed.
Act as an escalation point for documentation related matters for internal and/or external customers.
Work closely with the Order/Project Manager and the project/order teams to resolve any delivery or invoice disputes.
Proactively support the Order/Project Manager in improving quality and performance of the team.
Act as interface between the factory, drawing team and project/order team in all documentation related matters.
Liaising with supply chain and or 3rd party suppliers to ensure correct documentation requirements are met and delivered on time.
Participate in training and other learning opportunities to increase understanding and knowledge of Measurement Solutions products and their documentation offering.
Assist with training and or coaching of new documentation controllers.

SPECIFIC TASK - Specific tasks completed by the DC, additional duties may be added as applicable.

Set up and maintain documentation and profiles in DocPro or equivalent.
Submit requirements for Custom Cover Sheets to DocPro Admin team.
Fill out customer nonstandard records (Non EMR docs e.g. SDI, Instrument tag list, etc.).
Review customer SDI or equivalent and identify documentation requirements (type, format, copies) and compare against factory standard.
Calculate documentation/ service cost and fills out document/service quote form as part of proposal.
Provide documentation submittal schedule to the OM/PM to be included on the overall order/project schedule.
Gather, consolidate and or expedite documentation from the factories or other resources.
Generate new or revised proposal for documentation.
Update standard document with required customer information (when purchased) and Emerson availability.
Request drawings from drafting team and verifies drawings according to SO.
Provide information to drawing team regarding decal (customer template).
Organize, prepare, update and submit (electronic or hard copy) all documentation including: technical passports, data books and drawings based on given customer guidelines (when purchased) and Emerson standards.
Encode documentation using standard Measurement Solutions templates; store and organize documents to team repository.
Generate table of contents, cover sheets or other supporting forms to prepare documentation for submission.
Perform quality checks and completeness of customer data and documentation requirements.
Create and implement a strategy for each order to comply with customer requirements.
Provide support on invoice disputes around documentation.
Monitor and control documentation backlog and alerts the Order/Project Manager and/or Admin on changes and late documentation.
Attend internal Kickoff meetings.
Attend status meetings and provide status updates to customers on documentation progress.
Identifies documentation risks and mitigations strategies to Order/Project Manager.
Participates and/or leads in Lessons Learned meetings or reviews.
Create, update and monitor tasks in CRM/ EDDR/ DocPro.
Provides own work estimates and can negotiate turnaround time within the team.
Follow up and expedite reviewed and commented documents from the customer.
Upload final documentation in OCM (storage platform).
Upload documentation on customer specific online platforms.
Provides continuous improvement concepts and participates in quality reviews.