Technical Writer - San José, Costa Rica - Equifax

Equifax

Empresa verificada

San José, Costa Rica

hace 1 semana

Publicado por:

Andrea Rodríguez

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Descripción

Would you like to join a team focused on producing high-quality technical documents for Equifax' external customers and/or internal employees? As an _
_Equifax Technical Writer __, you will have the opportunity to work with a talented team to produce technical documentation across the organization.

You may work with design/branding teams to create standard documentation forms or work with development teams for creating/maintaining delivery methods.

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What you'll do:

You have created consistent documentation for enterprise customers, global implementation teams, and internal employees
You are able to establish tools, templates, and methods to produce effective documentation deliverables
You can coordinate with design and branding teams to ensure compliance with content, format, and brand standards
You will work closely with software development teams to ensure the technical accuracy of user content
You can collaborate across alliances with other writers to ensure guidelines, tools, and styles are employed consistently
You will ensure that all publications are authored in accordance with both Equifax and industry best practices
You will differentiate the values of and the differences between conceptual, procedural, and reference information types
You will manage both singlesource and reusable content to effect automatic updates in multiple documents
You understand version control concepts as related to content management systems
You will administer conditional content for differentiated global audiences or regional variables

What experience you need*:

2+ years of
IT project coordinator experience (SDLC projects)
2+ years of experience utilizing
Jira, Confluence
2+ years of experience working in a crossfunctional team structure
2+ years experience with
MS Office and/or Google Workspace
English proficiency B2 or above

What could set you apart:

Experience with Lean and Kanban process improvements
Experience working on transformational projects
Excellent interpersonal skills to negotiate with the stakeholders and coach the teams
Exposure to Scaled Agile Framework
Scrum Master Certification, PMI-Agile Certified Practitioner, or SAFe Practitioner
Experience working with offshore teams
Experience in software engineering, product owner or QA functions
Education: Bachelor's Degree

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