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- Develop and execute sales strategies tailored to issuers that align with Visa's Purpose to uplift everyone, everywhere by being the best way to pay and be paid.
- Actively prospect, qualify, negotiate, and close opportunities within assigned territory.
- Identify high potential clients to target and cultivate relationships with key decision-makers within these organizations.
- Ensure high levels of client/prospect satisfaction through proactive outreach with relevant insights and regular follow-ups.
- Partner with the Generalist Sales team to prepare proposals, presentations, and other sales materials that highlight Visa solutions' technical capabilities and advantages to address client needs.
- Successfully structure, negotiate, and close deals, ensuring that client needs are met.
- Ensure timely and accurate updates on sales activities are captured in Microsoft Dynamics, offering insight into market trends and competitive analysis.
- Work collaboratively with various teams, including Product, Client Services, Finance, and Technology, to ensure optimal client experience and continuous product improvement.
- Promote an understanding of critical success factors to achieving the assigned solutions revenue objectives.
- Provide input into design and implementation of sales collateral, general marketing, and promotional activities and materials to ensure increased awareness of VAS objectives and priorities.
- Accountable to driving and achieving the RaIS and Dispute Solutions, potentially inclusive of other issuer-side Value Added Services over time, booking and revenue lines through collaboration and partnership with Account Executives and Account Managers through acquisition of net-new customers or upsell of existing clients.
- Acquisition of new clients and retention/growth of existing clients in partnership with market product teams.
- Understand clients' complex challenges/problems and uses of Visa technology to drive solutions with said technology.
- Champion and lead from the front with Visa's value-based sales methodology, post-sale commercialization, mutual success planning with clients and across Visa to ensure client outcomes and Visa revenue realization.
- Partner with the sales team to prepare proposals, presentations, and other sales materials that highlight our solutions' technical capabilities and advantages.
- Engage with internal cross-functional teams, including Product Management, Product Development, Client Support, and Product Marketing, to relay market feedback and provide input into the design of new solutions.
- Identify, qualify, and quantify market-specific opportunities in close cooperation with local relationship management and product teams.
- 7+ years of relevant work experience with a Bachelor's Degree or at least 5 years of work experience with an Advanced degree (e.g., Masters, MBA, JD, MD) or 3 years of work experience with a PhD, OR 10+ years of relevant work experience.
- Proven track record in field sales or related role.
- Deep knowledge and extensive experience in financial services.
- Proven ability to navigate complex sales cycles and manage large, complex deal negotiations with strategic clients.
- Strong communication, interpersonal, and collaboration skills to influence direction and change attitudes/decisions of senior-level international clients.
- Strong understanding of the payments ecosystem, including key players, competition, and trends.
- Proficient in CRM software.
- Excellent communication, presentation, and negotiation skills.
- Work independently as well as collaborate within a team environment.
- Strong technical skills and ability to understand complex technological solutions and business issues.
- Deep understanding of the payments ecosystem, including risk, client experience, and engagement, payment security, transaction processing, and regulatory requirements.
- Natural ability to understand and articulate complex concepts in a clear and concise manner.
- Confident speaker with ability to present, interact, and connect with executives and engineers.
- Excellent analytical and problem-solving skills.
- Multicultural sensitivity and interpersonal relationship management skills, including the ability to work effectively within Costa Rica and LAC/US-based teams.
- Ability to generate organizational momentum through creative and innovative solutions to problems and opportunities.
- English and Spanish language knowledge.
Senior Business Development Manager - San Jose, Costa Rica - Visa
Descripción
About the Role
We are seeking a highly motivated and experienced sales leader to join our team at Visa. As a Senior Business Development Manager, you will be responsible for driving and achieving revenue objectives for our Risk and Identity Solutions Sales function.