Systems Integration Senior Analyst - Heredia, Costa Rica - SGF Global

SGF Global
SGF Global
Empresa verificada
Heredia, Costa Rica

hace 1 mes

Andrea Rodríguez

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Andrea Rodríguez

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Systems Integration Senior Analyst (Remote)

Heredia, Costa Rica
SGF Global is looking for a Systems Integration Senior Analyst, for IT enterprise in Heredia, Costa Rica.


  • 35 Years experience required
  • Ability to troubleshoot and resolve Application performance/functionality issues with vendor coordination.
  • Basic knowledge on Windows Server Administration, Active Directory, DNS, DHCP, Load Balancing
  • IIS Administration Knowledge (Application pool management, Service restart, pools scheduling, etc)
  • Good experience with installing/configuring/troubleshooting SSL certificates.
  • Windows server upgrading, patching, troubleshooting
  • Need to be strong in Communication skills
  • Able to interact with US Vendors
  • Possess excellent troubleshooting skills.
  • Perform daily health check and resolve any issues that might occur before the business starts.
  • Perform research and investigate on the issues reported and bring them to the closure.
  • Need to be On-Call in the weekends in rotation

  • English C

  • Full time (8h)

Duties and Tasks:

  • Optimize resource utilization through efficient space and user management.
  • Provide solutions to the problems, inquires raised by business for Applications and Servers.
  • Engage vendors and follow up on the issues raised by users.
  • Perform RCA's to the production incidents and handle repetitive issues via problem tasks.
  • Identify areas to reduce errors, implement automation and improve operational efficiencies.

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