Lead System Administrator 1 - Heredia, Costa Rica - Manpowergroup CCA

Manpowergroup CCA

Empresa verificada

Heredia, Costa Rica

hace 1 semana

Publicado por:

Andrea Rodríguez

beBee Recruiter

Descripción

In addition to the responsibilities listed below, this position leads the incident and problem management process by resolving complex issues (e.g., root cause analysis, coordinate prevention plan execution) and addressing escalations as appropriate.

Bachelor's degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum six (6) years working in IT or operations.

Additional equivalent work experience of four (4) years may be substituted for the degree requirement, in addition to minimum years years of experience (10 years total)
Minimum one (1) year in an informal leadership role working with IT or operational teams.
Four (4) years system administration experience(Windows/Unix OS)
Three (3) years experience of supporting Point of Sale Applications
Two (2) year of work experience in a role requiring interaction with senior leadership (e.g., Director level and above)

Three (3) years of experience to diagnose and resolve software / hardware incidents for Point of Sale, Payment Devices, Payment Kiosk etc.

Three (3) years experience of Point of Sale Maintenance activities include Upgrades ,Patching, Reboot etc.
Three (3) years of experience working with POS Vendors(Tempus) to resolve any POS related issues like slowness, Outage etc.