Devops Engineer - San José - Aigent

    Aigent
    Aigent San José

    hace 5 días

    Default job background
    Descripción

    Aigent is a scale-up building technology to assist customer support agents and reduce call handling time.

    Job Description

    We're developing software to enhance the call centre industry with real-time natural language processing and sentiment analysis.

    Your role involves collaborating with our DevOps and engineering team to architect, plan, implement, maintain, and automate our technical infrastructure.

    Key Responsibilities:

    • Architecting and implementing technical infrastructure for efficient release management, development environments, and complex integrations.
    • Ensuring Information Security compliance standards like PCI-DSS and SOC2 are met.
    • Developing creative solutions for complex modern infrastructure challenges.

    Our Approach

    We prioritize speed and stability in our infrastructure, focusing on delivering results quickly and efficiently. Our approach includes:

    • Iterating and taking small steps towards achieving larger goals.
    • Embracing bold and responsible decision-making.
    • Being disruptive while seeking harmony among team members.
    • Encouraging new ideas and using innovative solutions.
    • Sticking to our vision and listening to customer feedback.

    Remote Work at Aigent

    We've adopted remote work and aim to improve our global team's experience. We conduct regular surveys, retrospectives, and online events to foster collaboration and appreciation within our teams.

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