Customer Service Clerk - San Pedro
Sólo para miembros registrados San Pedro, Costa Rica
hace 1 mes
* Este rango salarial es una estimación realizada por beBee
Job summary
The Customer Service Agent role is ideal for a proactive individual with excellent communication skills and a background in sportsbook or online casino.
Responsibilities
- Manage written and verbal communication across phone, chat, and email channels, ensuring a seamless customer experience.
- Collaborate with a highly efficient team to deliver top-tier customer support.
- Resolve customer inquiries promptly and effectively, maintaining a high standard of service.
- Escalate complex issues to supervisors accurately and efficiently.
- Contribute to the continuous improvement of the Customer Support department by sharing insights, participating in team projects, and introducing innovative practices.
- Advocate for customers by providing valuable feedback and suggesting improvements to enhance business success.
Descripción del trabajo
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