Empleos actuales relacionados con Advisor I, Chat Support - Heredia - Webhelp

  • Digital Risk, Llc.

    Tech Support

    hace 4 días


    Digital Risk, Llc. Heredia

    Company Overview · Mphasis leverages cutting-edge technology to empower global enterprises with transformative business solutions. · Customer-centricity is a cornerstone of Mphasis, reflected in the Front2Back Transformation approach, · which harnesses the exponential power of cl ...


  • Experian Heredia

    Company Overview · ">At Experian, we are the world's leading global information services company, unlocking data to create opportunities for consumers, businesses, and society. Our mission is to make finding the best auto and home insurance easy, straightforward, and transparent. ...


  • Equifax Heredia

    Technical Support Specialist · Job Summary: · Provide technical support to internal Equifax employees and contractors for system-related issues affecting multiple users and Contact Center tools. · Key Responsibilities: · Investigate and resolve system-related issues by opening in ...


  • Citi Heredia

    BTSS Service Centralization - SNOW Case Management · The BTSS Service Centralization - SNOW Case Management team delivers lean and agile BTSS support services across the LATAM Region. This includes providing guidance on various products such as travel, transportation, printers, a ...

  • Grupo Preseleccion Ely S.A.

    Data Analyst I

    hace 1 semana


    Grupo Preseleccion Ely S.A. Heredia

    Job Description · We are seeking a highly skilled and experienced professional to join our team as a System Engineer or similar role. · Key Responsibilities: · Provide exceptional customer support through phone, email, or chat. · Analyze and resolve complex technical issues in a ...


  • Experian Heredia

    Job Description · Reinventing Insurance Broker Model · We are revolutionizing the insurance industry by combining technology, data, and human interaction to create a seamless experience for our customers. · Our Mission · To make finding the best home and auto insurance easy, stra ...


  • Cognizant Heredia

    Team Lead/ Team Manager · Qualification: · Any graduate other than BE/BTech/MCA, or a bachelor's degree or equivalent experience of at least 2 years, is eligible for this position. For those with a bachelor's degree or equivalent experience, having 6 months+ relevant experience i ...


  • Jll Heredia

    About the Role: · The successful candidate will provide technical support to users in Latin America, offering immediate assistance and resolving problems. This includes diagnosing and fixing software and hardware issues, providing first- and second-level contact and solutions for ...


  • 360Training Heredia

    Customer Service Role at 360training · This position involves providing top-notch support to customers via phone, email, or chat. Key responsibilities include: · - Responding to customer inquiries and resolving issues in a timely and efficient manner. · - Collaborating with colle ...


  • Citi Heredia

    Job Overview · We are seeking a skilled Customer Service Representative to provide seamless solutions to our customers in a fast-paced contact center environment. This role requires excellent communication and problem-solving skills, with the ability to work independently and as ...


  • Aligntech Heredia PrácticasSHIP

    **Job Purpose**Clients of our company can reach out to us with technical issues or questions, and we need someone to help resolve these problems in a timely manner. The ideal candidate will be able to troubleshoot and diagnose the issue, provide solutions, and escalate if necessa ...


  • Auxis Heredia

    Job Title: Patient Support Specialist · Location: Eastern Time Zone, US · Job Summary: · You will be working for a fast-growing business process outsourcing provider to provide support to one of our largest accounts and leading provider of healthcare services. This provider serve ...

  • Auxis

    Noa Agent

    hace 1 semana


    Auxis Heredia

    Job Title: Support Specialist · About the Role · We are seeking a skilled Support Specialist to join our team at Auxis, a fast-growing business process outsourcing provider. In this role, you will provide support to one of our largest accounts and leading providers of healthcare ...


  • Bosch Group Heredia PrácticasSHIP

    **About Us** · Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Leveraging cutting-edge technology and the Internet of Things, our division develops integrated and innovative service solutions in the ...


  • 1170 Kyndryl Costa Rica, Sociedad De Responsabilidad Limitada Heredia

    Customer Service Representative · We are looking for friendly, helpful, and empathetic people who have an interest in technology but not necessarily tech experience. · The Role: · As a Customer Service Representative, you'll be the face and voice of Kyndryl, helping customers sol ...


  • Grupo Stt Heredia

    The Application Advocate Agent will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting the company's customer service personnel to ensure high levels of customer satisfaction and productivity. · J ...

  • Ibm

    Software Support

    hace 6 días


    Ibm Heredia

    Introduction · Your Role and Responsibilities · Our Support Engineers are dedicated to helping customers overcome challenges and achieve their goals. We develop a deep understanding of Instana and use that knowledge to enable customers to succeed. · This critical role is a hub wi ...


  • 360Training Heredia

    **Job Title: Customer Support Supervisor - Spanish/English** · At 360training, we are seeking a highly skilled and motivated individual to join our team as a Customer Support Supervisor. · Key Responsibilities: · Provide leadership, orientation, training, coaching, and mentoring ...


  • Bosch Group Heredia

    **Company Overview** · Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. We leverage the latest technology and the Internet of Things to develop innovative service solutions in Mobility, Monitoring, a ...


  • Wrike Careers Page Heredia

    Work Management Platform Opportunity · You will partner with global recruiting professionals to execute and implement key components of operational activities focused on scheduling interviews. · Key Responsibilities: · Troubleshoot issues to identify and resolve system, process i ...


  • 1170 Kyndryl Costa Rica, Sociedad De Responsabilidad Limitada Heredia

    Customer Service Representative · We are always moving forward – always pushing ourselves to build a more equitable, inclusive world for our employees, customers and communities. · The Role · This could be your gateway into IT. Help customers solve their problems every day, combi ...

  • Advisor I, Chat Support - Heredia - Webhelp

    Webhelp
    Webhelp Heredia

    hace 1 semana

    Default job background
    Descripción

    Asesor I, Soporte en Chat

    Lugar de trabajo:

    Descripción del puesto:

    Fundamentalmente el puesto del Asesor I, Soporte en Chat se encarga de interactuar con clientes a través de chats entrantes y salientes o por medio de Internet dependiendo de las necesidades de nuestros clientes.

    Esta posición proporciona soporte de servicio al cliente y resolución de problemas estándar relacionados con los productos o servicios de los clientes.

    Funciones clave:

    - Aclarar los requisitos del cliente y asegurarse de que cumplan con las métricas de desempeño (KPIs: Indicadores de Desempeño Clave)

    - Escuchar atentamente las necesidades y preocupaciones de los clientes para demostrar empatía y construir una buena relación con ellos

    - Mantener un amplio conocimiento de los productos y/o servicios de los clientes

    - Realizar un trabajo completo y preciso, incluyendo la documentación adecuada según sea necesario

    Requisitos mínimos:

    - Conocimientos avanzados de inglés

    Tipo de contrato:

    Contrato a tiempo completo


Trabajos
>
San Francisco