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Advisor I, Chat Support - Heredia - Webhelp
Descripción
Asesor I, Soporte en Chat
Lugar de trabajo:
Descripción del puesto:
Fundamentalmente el puesto del Asesor I, Soporte en Chat se encarga de interactuar con clientes a través de chats entrantes y salientes o por medio de Internet dependiendo de las necesidades de nuestros clientes.
Esta posición proporciona soporte de servicio al cliente y resolución de problemas estándar relacionados con los productos o servicios de los clientes.
Funciones clave:
- Aclarar los requisitos del cliente y asegurarse de que cumplan con las métricas de desempeño (KPIs: Indicadores de Desempeño Clave)
- Escuchar atentamente las necesidades y preocupaciones de los clientes para demostrar empatía y construir una buena relación con ellos
- Mantener un amplio conocimiento de los productos y/o servicios de los clientes
- Realizar un trabajo completo y preciso, incluyendo la documentación adecuada según sea necesario
Requisitos mínimos:
- Conocimientos avanzados de inglés
Tipo de contrato:
Contrato a tiempo completo
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Tech Support
Digital Risk, Llc.- Heredia
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Jr Digital Customer Support Associate
Experian- Heredia
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Service Desk Support Agent
Equifax- Heredia
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Service Operation Analyst
Citi- Heredia
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Data Analyst I
Grupo Preseleccion Ely S.A.- Heredia
-
Sales Operations Assistant Representative
Experian- Heredia
-
Customer Service Representative
Cognizant- Heredia
-
Analista De Soporte Técnico
Jll- Heredia
-
Customer Service Representative
360Training- Heredia
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Hrss Case Support Specialist
Citi- Heredia
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It Service Desk Internship
PrácticasSHIP Aligntech- Heredia
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Jr. Insurance Authorization Agent
Auxis- Heredia
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Noa Agent
Auxis- Heredia
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Internship In Technical Support For Intrusion
PrácticasSHIP Bosch Group- Heredia
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Technical Support Representative: Service Desk
1170 Kyndryl Costa Rica, Sociedad De Responsabilidad Limitada- Heredia
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Application Advocate
Grupo Stt- Heredia
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Software Support
Ibm- Heredia
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Customer Support Supervisor
360Training- Heredia
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Shared Service Framework
Bosch Group- Heredia
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Recruitment Coordinator
Wrike Careers Page- Heredia
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Technical Support Representative: Service Desk
1170 Kyndryl Costa Rica, Sociedad De Responsabilidad Limitada- Heredia