Analyst - RPA Administrator (Shared Services) (CR) - Heredia, Costa Rica - AmerisourceBergen Services Corporation

    AmerisourceBergen Services Corporation
    AmerisourceBergen Services Corporation Heredia, Costa Rica

    hace 2 semanas

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    Descripción

    Cherchez-vous à faire une différence dans la vie d'un patient? Chez AmerisourceBergen, vous trouverez une culture innovante et collaborative, axée sur le patient et soucieuse de faire la différence. En tant qu'organisation nous sommes unis par notre responsabilité d'œuvrer pour des vies plus saines. Joignez-vous à nous et postulez dès aujourd'hui

    Ce que vous ferez

  • Administer and schedule automation processes in the live environment, including running and restarting processes, maintaining virtual machines and licenses, and viewing logs.
  • Investigate and resolve issues related to bots by engaging developers, subject matter experts (SMEs), business analysts, and other stakeholders.
  • Serve as a contact point for business teams regarding automation-related issues, ensuring effective communication.
  • Collaborate with the development team to address software-related issues and propose improvements for establishing a robust automation environment.
  • Provide Automation Anywhere development support to the delivery team when required.
  • Monitor deployed bots in the production environment to ensure smooth process execution and utilization.
  • Analyze exceptions encountered during processes and take proactive steps to reduce them.
  • À quoi devraient ressembler vos antécédents

    Requires some training in fields such as computer sciences, information systems, or similar vocations generally obtained through completion of a four-year Bachelor's Degree program, technical vocational training, or equivalent combination of experience and education. Normally requires a minimum of one (1) to three (3) years directly related and progressively responsible experience; experience in application programming/automation is required.

  • At least one year of experience in process automation, preferably as an RPA Controller or Developer using Automation Anywhere.
  • Ability to write simple code queries or experience in development using low-code applications (AutoHotkey, Power Automate, AutoIt, etc.).
  • Basic understanding of APIs (, REST, SOAP).
  • Basic knowledge of databases (SQL or NoSQL).
  • Strong interpersonal and communication skills capable of effectively explaining technical issues to both IT professionals and business teams.
  • IT mindset with a willingness to learn new technologies and solutions.
  • Proactive mindset with a drive for continuous improvement.
  • Excellent problem-solving and analytical skills.
  • Familiarity with Business Intelligence tools such as Power BI is a plus.
  • Ce qu'Cencora offre

    Nous offrons une rémunération globale concurrentielle. Notre engagement envers nos associés comprend l'offre de programmes d'avantages sociaux complets, diversifiés et conçus pour répondre aux divers besoins de l'ensemble de nos associés.

    Grâce à notre présence mondiale et nos diverses unités commerciales, nous avons une approche équilibrée des avantages que nous offrons. De nombreux avantages sociaux sont payés par l'entreprise, tandis que d'autres sont offerts par les cotisations des associés. Les offres d'avantages sociaux spécifiques peuvent varier selon l'emplacement, le poste ou l'unité d'affaires.

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    Affiliated Companies

    Affiliated Companies: AmerisourceBergen Services Corporation