- Identify and resolve a variety of system failures; continually training to become prepared for all possible issues.
- Utilize knowledge of Datasite's systems, services, and tools to become a troubleshooting expert within the Engineering organization.
- Maintain and manage the production monitoring systems that cover our platform from end to end.
- Use existing tooling to monitor capacity and scale systems ahead of need, using-fact based metrics combined with integral knowledge of our platform.
- Participate in the Platform Services on-call rotation to assist with production issues.
- Participate in after-incident reviews and drive the identified outcomes into our applications and systems to improve our client experience.
- Bachelor's Degree in Computer Science, Math, Engineering, or related field or equivalent work experience
- 2 to 5 years of development experience; demonstrated proficiency in one of the following: Java, Javascript, Python, Kotlin (or other mainstream programming language). Python preferred.
- 2+ years hands-on/administrative experience with 1 or more of the following observability tools: Kubernetes, Prometheus/Grafana, Splunk, and/or Instana/AppDynamics/Dynatrace.
- Bilingual in English/Spanish
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Jr Site Reliability Engineer - San Jose, Costa Rica - Datasite
Descripción
Job Description:
The Jr Site Reliability Engineer (SRE) assists in maturing our organization's operational observability practices, addresses underlying performance and stability issues, and tracks down root-cause for enterprise incidents in our customer-facing enterprise platform. You will work as a part of a talented team of engineers focused on delivering mission critical expertise and support to ensure the highest levels of availability and performance.
This role is a hybrid role in Heredia. Expectation is occasional (currently 1x a week) in office with flex scheduling and split-time available to avoid traffic. Datasite is willing to be flexible with employees to find the best solution for collaboration and work-life balance.
Responsibilities:
Qualifications:
Datasite Costa Rica offers exceptional opportunities to grow your career with leading edge cloud technologies in a fast-paced global environment. Our employees are a dedicated and supportive team of the industry's best people focused on collaboration, innovation and improving our products and ourselves. We offer flexible hours, autonomy, a great work environment and training to build your skills and career.
As a global organization, Datasite knows that diverse perspectives are essential to our success. We're committed to maintaining a diverse workforce to serve our customers around the world. Datasite is an equal opportunity employer (EEO) and furthers the principles of EEO through Affirmative Action.
