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- Advanced understanding Virtualization, NSX-T, Storage, Data Protection, Windows, and Linux/Unix environments
- Advanced working knowledge of VMware products
- Cloud capacity planning management and metrics reporting
- Detailed problem-solving and troubleshooting of all above enumerated technologies
- Extensive experience in managing enterprise level environment in both pure cloud and hybrid setup
- Demonstrate advanced operational network knowledge of routing & switching technologies
- Understanding of load balancing and firewalls concept
- Ensure proper data backup configuration and monitoring, and on-demand or test restores, tape management included.
- Mentor team members to foster an inclusive, stronger support team
- Work with users to troubleshoot and solve complex operational issues
- Assist in working with vendors and datacenter technicians for installing/troubleshooting/replacing hardware as necessary
- Assist in maintenance activities outside of normal business hours, based on a set of well-established standards and procedures
- Able to work effectively across organizational and geographical boundaries with little to no supervision
- Desire to gain new skills
- Detailed knowledge of Microsoft Word, Excel, Teams, SharePoint, etc.
- Extensive knowledge of scripting languages and techniques
- Superior communication skills. Must be proficient in English (written and verbal)
Senior Hosting and Compute Operations Engineer - San José, Costa Rica - emerson
Descripción
PRINCIPAL REQUIREMENTS
EDUCATION/LANGUAGE
Bachelor's degree in computer science or related technology/engineering discipline preferred or equivalent experience required (4+ years)
EXPERIENCE / SKILLS
Could certifications for Azure, OCI, AWS