Jr Master Data Analyst - San José, Costa Rica - Emerson

Emerson
Emerson
Empresa verificada
San José, Costa Rica

hace 1 semana

Andrea Rodríguez

Publicado por:

Andrea Rodríguez

beBee Recruiter
Descripción

This position will be responsible of:

  • This position is responsible for the creation and maintenance of Customer-Vendor Master Data Accounts in the Emerson systems.
  • Will be responsible for qualification and classification of data ensuring that all information is accurate and complete.
  • Maintain, change, or create Customer-Vendor Master Data related requests in the Master Data Governance system.
  • Perform create and update Customer-Vendor Master creations from different ERP managed within the Emerson Organizations.
  • Responsible for customervendor master data quality and accuracy, Ensure and enforce proper usage of GDS and Internal control policies and procedures.
  • Responsible for monitoring work queues for new requests,
  • Responsible for completing assigned tasks within SLA targets.
  • Responsible of issue resolution follow up with DM Management and business unit partners.
  • Accountable for training completion and process adoption.
  • Communicate escalation of issues as needed
  • Develop and maintain comprehensive understanding of all Customer-Vendor Master Data and processrelated policies and procedures to effectively interface with internal and external clients and to proactively comply with audit requirements.
  • Liaise between other groups and the business, by reviewing feedback related incidents and sharing the knowledge and instructions with the Requestor on the adequate level.

Requirements:


  • Solid oral and written communication and interpersonal skills (English & Spanish); Portuguese will be a Plus.
  • 12 years of experience and knowledge in Master Data governance, processes, and Master Data setup or Financial Accounting (P2P, R2R, O2C),is a distinct advantage.
  • Maintain Excellent Key Performance Indicators and takes care of internal operation improvements
  • Prior experience in Shared Service or Customer Service Centre in a support function is a plus.
  • Strong ability to prioritize and organize work effectively, adhere to tight and established deadlines.
  • Demonstrated communication skills with a focus on customer service
  • Detailed oriented
  • Collaborative Team player
  • Analytical thinking

Systems required:


  • Microsoft Office 365 (Word, Power Point, Excel, SharePoint)
  • ERP System experience Oracle, SAP, JDE is a distinct advantage.
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